Clinical Innovation Specialist
hace 1 mes
Transform patient lives with Edwards Lifesciences as a Field Clinical Specialist. You will be a critical part of delivering patient-focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products.
Key Responsibilities
- Develop clinical education materials in connection with clinical investigations.
- Provide expertise and clinical insights on the device, procedure, and protocol throughout the life cycle of the clinical investigation.
- Responsible for certification of centers, physicians, and other related staff, as well as EW personnel and as outlined within EW SOPs.
- Interact with KOL and proctors.
- Provide education on all aspects of the device, device handling, implantation, and troubleshooting techniques related to equipment, tools, and products required for device implants.
- Develop and continuously improve training curriculum, training materials, and training tools, based on clinical trial experience, EW guidelines, and SOP.
- Business Intelligence.
- Educate and train physicians, hospital personnel, and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
- Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
- Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management.
- Responsible for upselling in key strategic accounts working in conjunction with Business Managers.
- Validate software and hardware updates in the field as applicable.
- Learns the product(s), physiology, anatomy, applications of the market, and Edwards Lifesciences.
- Regularly reviews clinical support activities, changes in the market, and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.
- Other incidental duties.
Requirements
- 3 years of previous related medical device and/or clinical experience required.
- Bachelor's Degree in a related field. Training experience in a clinical/technical environment preferred.
- Advanced English required.
What Else Will Help You
- Proven expertise in MS Office Suite and ability to operate general office machinery.
- Good written and verbal communication skills, presentation, and interpersonal relationship skills, including negotiating and relationship management skills.
- Good problem-solving and critical thinking skills.
- Modest knowledge and understanding of cardiovascular science.
- Modest understanding of cardiovascular anatomy, pathology, and physiology.
- Modest understanding of medical device regulatory requirements and documents, device accountability, and adverse events reporting.
- Ability to manage confidential information with discretion.
- Strict attention to detail.
- Ability to interact professionally with all organizational levels.
- Ability to manage competing priorities in a fast-paced environment.
- Must be able to work in a team environment, including inter-departmental teams, and representing the organization on specific projects.
- Ability to build productive internal/external working relationships.
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