Director of Sales and Marketing

hace 2 días

Guadalupe, Nuevo León, México Hyatt Hotels Corporation A tiempo completo
About the Role

The Director of Sales and Marketing is a seasoned sales and marketing professional with a proven track record of driving innovative and highly-effective sales and marketing strategies that achieve measurable results.

This role requires a balanced understanding of local, regional, and key international feeder markets and leveraging their extensive network.

The Director of Sales and Marketing will work closely with the General Manager and Corporate Teams to strategically plan and set overall business goals and create opportunities to keep the hotel and F&B venues current.

Key Responsibilities
  • Develop and implement sales and marketing strategies to drive revenue growth and meet or exceed projected and budgeted rooms and events revenue.
  • Lead the Sales and Marketing Department's efforts to achieve sales and revenue targets, including managing a team of sales professionals.
  • Build and maintain relationships with key stakeholders, including ownership, corporate teams, hotel management, employees, clients, and vendors.
  • Develop and maintain a deep understanding of local, regional, and global markets, F&B, and travel and tourism trends.
  • Stay up-to-date with industry trends and best practices in sales and marketing, and implement new ideas and strategies to stay ahead of the competition.
  • Collaborate with the General Manager and Corporate Teams to develop and implement business plans, including budgeting, forecasting, and performance analytics.
  • Develop and maintain effective communication and presentation skills to present financials, strategies, and other presentations to stakeholders.
  • Lead from the front, staying engaged with the team, serving as an ambassador to the property, and promoting the Dream and Hyatt brand.
  • Ensure compliance with all relevant laws, regulations, and company policies, including health and safety guidelines related to COVID-19 response management.
  • Stay proficient in computer systems, including Microsoft Suite, and commonly used hospitality systems, including sales and catering planning/forecasting/management software, revenue management software, purchasing/inventory platforms, PMS, and POS.
Requirements
  • High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor's degree in Hospitality Management preferred.
  • Five or more years of related and progressive sales experience in luxury hotel environments, with two years at a Director level in a similar setting.
  • Prior 'Lifestyle' hotel brand experience strongly preferred.
  • Experience working as a Director of Sales and Marketing in Mexico, with knowledge of operating an internationally branded hotel as it relates to hotel operations, finances, employee & safety compliance, applicability of GDPR to guest and personnel matters.
  • Demonstrated in-depth knowledge of local, regional, and global markets, F&B, and travel and tourism trends.
  • Experience working in the hospitality industry, with a strong understanding of hotel operations, revenue management, and sales and marketing strategies.
  • Excellent interpersonal skills, with the ability to establish and maintain positive relationships with stakeholders.
  • Ability to communicate effectively and calmly handle challenges in the workplace, proposing corrective solutions when identifying challenges.
  • Must possess effective verbal and written communication skills, with the ability to effectively and confidently present financials and other presentations in both oral and written form.
  • Ability to work flexible schedules and be present as required by business demand levels.
  • Knowledgeable in current health and safety guidelines related to COVID-19 response management.
  • Proficient in computer systems, including Microsoft Suite, and commonly used hospitality systems.
  • Legal authorization to work in Mexico.
  • Knowledgeable with all Mexico applicable regulations and legislation, including Health, Safety & Hygiene, employment legislation, and financial reporting.

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