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Night Shift Supervisor

hace 1 semana


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

Job Summary

Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.

Responsibilities

  • Monitors and ensures compliance with all Guidelines to Operations.
  • Ensures supervisors maintain adequate levels of department supplies.
  • Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
  • Ensures employees are working in a safe environment.
  • Manages all period-end inventories.
  • Directs, monitors, and assists all overnight staff.
  • Ensures guest tracking scores and employee opinion survey goals are achieved.

Requirements

  • High school diploma or GED; 5 years experience in the guest services, front desk, housekeeping, or related professional area.
  • OR
    2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

About Marriott International

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.