Customer Service Ambassador
hace 1 mes
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Intugo. As a Customer Service Ambassador, you will be responsible for handling inbound and outbound calls, addressing customer concerns and inquiries, and providing excellent customer service.
Key Responsibilities
- Handle inbound and outbound calls in a professional and courteous manner
- Address customer concerns and inquiries in a timely and effective manner
- Provide excellent customer service and support to customers
- Document all customer interactions in a clear and concise manner
- Assist customers with scheduling or adjusting payments
Requirements
- 1 year of customer service experience (preferred)
- Advanced English language skills (required)
- Ability to work in a fast-paced environment
- Excellent communication and problem-solving skills
Benefits
- $12,000 base monthly salary
- $3,000 monthly bonus
- $800 food vouchers
- Legal benefits
Work Schedule
5 days a week, 2 days off
Monday: 5 AM - 2 PM
Thursday: 5 AM - 2 PM
Friday and Sunday: 7 AM - 4 PM
Saturday: 6 AM - 3 PM
Tuesday and Wednesday: off
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