Technical Support Specialist I

hace 2 días


Juárez, Chihuahua, México Johnson & Johnson Sa De Cv A tiempo completo

Key Responsibilities:

• Independently or under limited supervision, work on complex assignments requiring considerable judgment and initiative to solve problems and issue recommendations.

• Maintain, complete setups, and repair production line equipment.

• Ensure nonplanned maintenance work is performed, meeting Department GMPs (Good Manufacturing Practices) levels.

• Comply with Good Manufacturing Practices (GMPs), making observations and communicating them to the supervisor for correction.

Key Skills:

• Provide solutions to manufacturing problems for current and new models.

• Perform basic operational diagnostics tests, solve problems, and disconnect components, subassemblies, and manufacturing systems, processes, and equipment to isolate failures, determine solutions, and perform necessary trainings.

• Analyze non-conformant product in the production line, determine the root cause, and propose corrective actions in collaboration with the manufacturing supervisor and engineering and quality departments.

• Start, adjust, and operate basic laboratory and manufacturing equipment.

• Perform simple tests on processes/products and audits in compliance with quality and/or other regulatory requirements.

• Conduct tests and basic evaluations, experimental tests, and design proposal researches under operational conditions, recording procedures and results, and numeric and graphical data for revision by Operations.

• Provide recommendations and technical support in new projects, process improvements, and quality investigations.

• Support diagnostic and analysis for product customer complaints, perform awareness sessions for operators, determine the root cause, and propose correction and corrective actions in collaboration with the manufacturing supervisor, engineering, quality, and failure analysis laboratory departments.

About Us:

At Johnson & Johnson, we come together for one purpose: to transform the history of health in humanity. Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years.

Why Join Us:

At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale, and experience to reimagine the way healthcare is delivered and to help people live longer, healthier lives. We are in this for life. We are changing the trajectory of human health, and you can too.



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