Customer Service Representative

hace 4 semanas


VeracruzLlave, México Global Payments (Beamery) A tiempo completo
Job Overview

We are seeking a highly motivated Customer Service Representative to join our team at Global Payments (Beamery). This role involves resolving basic payment and account requests, providing standardized responses, and escalating unresolved issues.

About the Role

In this position, you will be responsible for entering customer data, determining basic reasons for customer issues, and building knowledge of client products and procedures. The ideal candidate has a high school diploma or equivalent, with no relevant experience required.

Responsibilities
  • Enter customer data into our system
  • Determine basic reasons for customer issues
  • Build knowledge of client products and procedures
Requirements

To be successful in this role, you must have excellent communication and problem-solving skills. You should also be able to work independently and as part of a team.

Benefits

We offer a competitive salary, ranging from $35,000 to $45,000 per year, based on location and experience. Additionally, we provide opportunities for growth and development within the company.



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