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We are seeking a highly skilled and experienced professional to join our team as a Customer Service Representative in our Logistics department.
Key Responsibilities:
- Process and manage customer orders, ensuring timely and accurate delivery of goods.
- Coordinate with internal teams to resolve customer complaints and issues.
- Provide exceptional customer service, responding to inquiries and resolving problems in a professional and courteous manner.
- Collaborate with sales teams to ensure seamless order processing and customer satisfaction.
- Develop and maintain strong relationships with customers, identifying opportunities to improve service and drive business growth.
Requirements:
- 5+ years of experience in logistics or customer service roles.
- Bachelor's or postgraduate degree in administrative or foreign trade areas.
- Business English proficiency in written and oral form.
- Experience in import and export operations, with knowledge of SAP and Microsoft Office.
About Bosch:
Bosch is a global leader in technology and innovation, with a strong commitment to diversity and inclusion. We offer a dynamic and supportive work environment, with opportunities for growth and development.
Why Join Us:
At Bosch, we value our employees' contributions and offer a range of benefits, including competitive compensation, comprehensive training, and opportunities for advancement. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.
