Customer Service Representative
hace 23 horas
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wing Assistant. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:- Manage inbound and outbound calls to provide customer support and resolve issues
- Build and maintain strong relationships with customers through effective communication and problem-solving skills
- Ensure customer satisfaction by providing accurate and timely information
- Keep records of customer interactions and update customer accounts
- Follow communication procedures, guidelines, and policies
- At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity
- Excellent English communication skills, both written and verbal (at least B2 level)
- Excellent phone, email, and instant messaging communication skills
- Solid organizational and time management skills
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and CRM
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
- Bonuses, Tips, and Referral Program
20-40 hours per week
Location:This is a remote job
Salary:This is based on your experience and skills.
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