Technical Support Specialist for Digital Video Solutions

hace 4 días


Guadalajara, Jalisco, México Jwp A tiempo completo
About JWP

JWP is a pioneering force in the digital video economy, partnering with over 40,000 broadcasters, publishers, and video-driven brands to transform the industry through cutting-edge video software and data insights. With a legacy spanning two decades, JWP has evolved from an open-source video player to a trusted partner for businesses worldwide.

The Technical Support Team

The Technical Support Team plays a critical role in ensuring seamless operations by troubleshooting daily reported problems, providing timely and effective solutions that significantly impact customer satisfaction and retention.

Opportunity to Make a Difference

Support Engineers at JWP have the unique opportunity to interact with content creators, publishers, advertisers, and video audiences at the code level. They dive into customer code to ensure our technology is expertly implemented, providing the best possible online video viewing experience while gaining exposure to all components of the growing online video ecosystem.

Key Responsibilities



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