Technical Support Specialist for Digital Video Solutions
hace 4 días
JWP is a pioneering force in the digital video economy, partnering with over 40,000 broadcasters, publishers, and video-driven brands to transform the industry through cutting-edge video software and data insights. With a legacy spanning two decades, JWP has evolved from an open-source video player to a trusted partner for businesses worldwide.
The Technical Support Team
The Technical Support Team plays a critical role in ensuring seamless operations by troubleshooting daily reported problems, providing timely and effective solutions that significantly impact customer satisfaction and retention.
Opportunity to Make a Difference
Support Engineers at JWP have the unique opportunity to interact with content creators, publishers, advertisers, and video audiences at the code level. They dive into customer code to ensure our technology is expertly implemented, providing the best possible online video viewing experience while gaining exposure to all components of the growing online video ecosystem.
Key Responsibilities
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Guadalajara, Jalisco, México Jwp A tiempo completoJWP is a trusted partner for over 40,000 broadcasters, publishers, and video-driven brands, transforming the Digital Video Economy through cutting-edge video software and data insights.We're seeking an experienced Technical Support Engineer to join our dynamic team in Mexico. As a key member of our support team, you will play a critical role in resolving...
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Technical Support Specialist
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Guadalajara, Jalisco, México Jwp A tiempo completoAbout JWP:JWP is a pioneering force in the digital video landscape, transforming the industry as a trusted partner for over 40,000 broadcasters, publishers, and video-driven brands. Our cutting-edge video software and data insights platform empowers customers with unprecedented independence and control over their digital video content.Our Mission:At JWP, our...
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