Senior Operations Coordinator

hace 3 semanas


Xico, México Zendesk, Inc. A tiempo completo

Job Overview

We are seeking a highly motivated and organized Senior Operations Coordinator to support the Marketing Leadership team at Zendesk, Inc. This role involves direct assistance to up to four executives and operates under the direct supervision of the Office of the CMO.

About the Role

This is a non-exempt position that requires excellent organizational skills, acute attention to detail, and an ability to handle multiple tasks in a fast-paced and time-sensitive environment. The ideal candidate will offer behind-the-scenes efforts to ensure operational smoothness and efficiency within our teams, with a proactive approach to managing tasks and the ability to multitask effectively.

The successful candidate will be able to foster relationships with key departments to facilitate seamless team functions, manage all travel and expenses for the assigned executives in a proactive manner, and plan and coordinate small team gatherings and events to enhance team collaboration and morale.

Key Responsibilities:

  • Proactively maintain calendars and daily schedules, fielding and prioritizing requests
  • Manage all travel and expenses for the assigned executives in a proactive, fiscally alert manner
  • Ensure and maintain the confidentiality of all appropriate communications and documents
  • Plan and coordinate small team gatherings and events, enhancing team collaboration and morale
  • Foster relationships with key departments to facilitate seamless team functions

Requirements:

To be considered for this role, you should have a minimum of 2-3 years working experience in a tech/SaaS environment, preferably. You should also have 2-4 years of related work experience (general office administration, or reception) and general knowledge within your functional area.

The ideal candidate will have a proven track record of meeting deadlines and taking initiative to make confident and well-informed decisions. They should demonstrate an ability to anticipate needs and changes, then react with the best interest of the business and/or executive in mind.

Additional Requirements:

  • Excellent organization skills, acute attention to detail, and an ability to handle multiple tasks in a fast-paced and time-sensitive environment
  • Able to influence others; handle conflict appropriately, know when to delegate issues upward and when to apply common sense
  • Experience in heavy calendar management. Understanding priorities and how to prioritize key meetings and events
  • Ability to manage multiple competing priorities and to constantly re-prioritize
  • Extraordinary work ethic and a \


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