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Customer Service Representative
hace 2 meses
Job Summary:
Nissan is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and complaints in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Utilize knowledge of the auto finance industry to provide accurate and helpful information to customers.
- Maintain a high level of quality and adherence to company standards.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.
- Stay up-to-date on company policies and procedures to ensure accurate and compliant customer interactions.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Excellent communication and interpersonal skills.
- Basic understanding of the auto finance industry.
- Knowledge of MS Office Intermediate.
- Fluent English language skills.
Preferred Qualifications:
- Experience in a call center or customer service environment.
- Knowledge of business acumen and negotiation skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Nissan is an Equal Opportunity Employer:
Nissan is committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. We are an equal opportunity employer and do not discriminate on the basis of gender, gender identity, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
