Bilingual HR Generalist
hace 2 semanas
Se busca un profesional con habilidades bilingües para brindar apoyo operativo en HR a clientes regionales y responder a consultas relacionadas con:
Transacciones de autoservicio de empleado/gerente
- Gestión de posiciones
- Incorporación de nuevos empleados y pre-ingreso
- Terminaciones voluntarias
- Pago y beneficios generales
- Navegación del portal de HR
**Responsabilidades**:
Responder a solicitudes de clientes y proporcionar orientación a asociados y gerentes
- Ejecutar consistentemente procesos de HR, utilizando gestión de casos, chat y telefonía
- Proporcionar orientación a asociados y gerentes sobre transacciones de autoservicio y navegación del portal de HR
- Investigar soluciones a consultas de clientes de HR y elevar cuando sea necesario
- Comprender y poder comunicar políticas, procesos y procedimientos de HR
- Excelente servicio al cliente, inteligencia emocional y empatía -Excelente capacidad de investigación para identificar necesidades reales de los clientes
- Capacidad de encontrar respuestas rápidamente
- Meticuloso con respuestas a consultas e incidencias
- Adaptabilidad a diferentes tipos de clientes y situaciones
- Tecnológicamente versátil para mejorar y automatizar actividades
- Conocimiento de la solución de operaciones de HR completa y puntos de intersección
- Expertise en idiomas según estrategia de idiomas
**Experiencia y habilidades preferidas:**
Experiencia en trabajar con equipos de manufactura, ingeniería o ventas.
- Experiencia en Workday.
**Tipo de puesto:** Tiempo completo
**Salario:** $20,000.00 - $25,000.00 al mes
**Horario:** Turno de 8 horas
**Beneficios:**
Estacionamiento de la empresa
- Seguro de gastos médicos mayores
- Seguro de vida
- Servicio de comedor
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
**Ubicación:** 55540, Ciudad de México: Traslado al trabajo sin problemas o planificación de mudanza antes de comenzar a trabajar (Obligatorio)
**Lugar de trabajo:** En persona
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