HR Generalist Senior

hace 4 semanas


Xico, México Citi A tiempo completo

The Human Resources Generalist Senior role at Citi involves delivering day-to-day HR support in coordination with the Human Resources team. This position requires providing a broad range of HR services to client groups within Citi.

Responsibilities:

Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency. This includes:

  • Responsible for HR delivery and implementation across the employee lifecycle
  • Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
  • Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
  • Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
  • Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
  • Resolve moderately complex HR issues conferring with managers when necessary
  • Assist progressively larger or more complex employee populations and participate on cross-Citi projects

Qualifications:

This role requires 5-8 years of relevant experience, knowledge of applicable US Employment laws, working knowledge of industry standards and practices, and proficiency in Microsoft Office and PeopleSoft. Additionally, the successful candidate will have demonstrated analytical skills and consistently demonstrate clear and concise written and verbal communication.

Education:

The successful candidate will hold a Bachelor's degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


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