Geospatial Support Specialist

hace 1 semana


León de los Aldama, Guanajuato, México Here Technologies A tiempo completo

We are seeking a skilled Geospatial Support Specialist to join our team at HERE Technologies.

**About the Role:**

This is a challenging and rewarding position that requires a deep understanding of geospatial technologies and strong problem-solving skills. As a Geospatial Support Specialist, you will be responsible for providing expert technical support to customers using our location-based services.

**Key Responsibilities:**

  • Provide fast and effective resolution to customer technical issues related to geospatial data and services.
  • Support developers in using our location APIs and SDKs.
  • Manage incident response and escalation, facilitating root cause analysis.
  • Improve our product portfolio by gathering customer insights and requirements for development and innovation.

**Requirements:**

  • 3+ years of relevant technical experience, with 1+ year in technical pre-sales, technical customer support, or similar customer-facing roles.
  • Full-Stack developer skills: front-end, back-end, database, software design, web services.
  • Experience with Java, Python, and web development recommended.
  • Familiarity with location technologies including map tiles, geocoding, search, navigation, GPS, routing, positioning, rendering, and traffic.
  • Strong problem-solving, analytical, and troubleshooting abilities, including log and data analysis in multi-user, high-availability platforms.
  • Bachelor's degree in Computer Science, Electrical Engineering, or related fields.

**What We Offer:**

  • A competitive salary range of $90,000 - $110,000 per annum, depending on experience.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading technology company in the field of location data and services.

**Why Choose HERE Technologies?**

We are an equal opportunity employer and welcome applications from diverse candidates. Our mission is to empower our customers to achieve better outcomes through the use of our location data and services.



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