Technical Support Specialist
hace 2 meses
Job Summary:
We are seeking a Technical Support Specialist to provide technical support to our customers. As a key member of our team, you will be responsible for troubleshooting and resolving basic service support challenges in a safety-focused environment.
About the Role:
This is an entry-level position that requires a secondary diploma or equivalent and 1-3 years of experience in an industrial/mechanical environment. Water treatment experience is preferred, but not required. The ideal candidate will have a strong understanding of business principles, products/services, and account needs.
Key Responsibilities:
* Provide technical support to customers via phone, email, or in-person
* Troubleshoot and resolve basic service support challenges
* Develop an understanding of business principles, products/services, and account needs
* Assist with training customers on new products and services
Working Conditions:
This role requires increased independence and the ability to work in a fast-paced environment. The ideal candidate will be able to prioritize tasks, manage multiple projects, and meet deadlines.
Salary Range:
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and location.
Why Ecolab?
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
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