Operations Support Specialist

hace 2 semanas


Xico, México Citi A tiempo completo

**About the Role**

Citi is seeking an experienced Operations Support Specialist to join our team. As a key member of our operations support infrastructure, you will play a critical role in ensuring the quality of work provided by yourself and others.

**Responsibilities**

• Process transactions related to Workday Rescinds, Corrections, Reassignments, and other tasks that are out of scope of other WD support teams
• Interface with project staff and clients regarding project status
• Identify and implement process improvements
• Ensure essential procedures are followed and help define operating standards and processes
• Apply comprehensive understanding of how multiple areas collectively integrate within IT project leadership to contribute towards achieving business objectives
• Provide informal guidance and training to new and lower-level team members, as needed
• Resolve varied issues using professional judgment, discretion, and business expertise

**Requirements**

• 2-5 years of relevant experience
• Working knowledge of Workday and HR processes, and an understanding of the downstream impact of transactions to benefits, pay, and other areas (Workday experience)
• Proficient in Microsoft Office
• Knowledge of industry standards and practices
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication skills
• Self-motivated and detail-oriented
• Proven organization, problem-solving, and time management skills

**Compensation & Benefits**

The estimated salary for this role is $80,000 - $110,000 per year, depending on qualifications and location. Citi offers a comprehensive compensation package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

**Additional Information**

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



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