Bilingual Customer Service Representative

hace 2 semanas


Tijuana, Baja California, México Viamericas A tiempo completo

We are a financial services company that caters to the needs of migrants, and we are seeking a skilled bilingual telephone executive to join our customer service team.

**Key Responsibilities:**

• Accurately enter customer data into our system.

• Handle inbound and outbound calls in English, providing information and resolving client queries, requests, and issues.

• Note: This role involves customer service, not sales.

**Benefits Package:**

• A competitive net weekly salary of $4,000.00 Mexican pesos.

• Comprehensive training program.

• Transportation bonus.

• Full range of labor benefits from day one.

• Monthly bonuses for quality and efficiency.

• Three meals per week, fully paid for by the company.

• Permanent employment contract with job stability.

• Opportunities for career growth within the company.

• Excellent location, easily accessible by public transportation.

**Requirements:**

• Intermediate to advanced English language skills.

• Excellent customer service skills.

• Flexible schedule.

• High school diploma.

• Customer service experience is not required but is desirable.

• Basic computer skills, including proficiency in Microsoft Office, Microsoft Windows, and Internet browsers.

• Complete documentation, including a resume, address, INE, RFC, CURP, NSS, and two letters of recommendation.



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