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Ams Support Coordinator
hace 2 meses
Deintec is a 100% Mexican IT consulting company seeking a highly skilled and passionate IT professional to join our team.
Below, you will find the job details for the Ams Support Coordinator position.
Job Requirements:
- Education: Bachelor's degree in Computer Science or related field
- Availability: Immediate start
- Language: Fluent English
- Experience: Minimum 7 years in IT Support role
- Time commitment: Full-time
Job Responsibilities:
- Project Management: Identify, prioritize, and manage local and global AMS initiatives based on business priorities and requirements.
- Regional Feedback Collection: Meet regularly with regional business leaders to capture key feedback and concerns.
- Provide AMS Support Quality Assurance: Meet regularly with AMS support leaders to discuss KPIs, SLAs, and other metrics to ensure high performance of support teams.
- Application Standards and Support Team deliverables: Coordinate closely with Application Standards and Support Team to prioritize Regional Requests and Enhancements using the Global Demand Management Process.
Benefits:
- Atractive salary up to $35,000.00 per month
- Full-time employment
- Work location: In-person
About Deintec:
Deintec is a leading IT consulting company in Mexico, dedicated to providing top-notch IT solutions to our clients.
