Operations Support Analyst

hace 1 mes


Gral Escobedo, Nuevo León, México Celestica A tiempo completo
Job Summary

Celestica is seeking a highly skilled Operations Support Analyst to join our team. As a key member of our customer focus team, you will act as an interface between customers and our team, ensuring seamless communication and resolution of issues.

Key Responsibilities
  • Participate in customer focus team meetings and provide input on customer requirements and issues.
  • Monitor and review customer orders, identifying and resolving any issues that may impact on-time delivery.
  • Collaborate with internal and external customers to resolve issues and improve customer satisfaction.
  • Communicate customer requirements and issues to production teams and stakeholders.
  • Research and resolve issues related to material, forecast, EDI transmission, and production problems.
  • Maintain accurate records of issues, complaints, and corrective action requests.
  • Enter data into databases to track and resolve issues.
  • Troubleshoot return issues and develop solutions to prevent future occurrences.
  • Develop and maintain performance reports and measurements for internal stakeholders.
  • Track and resolve issues related to monthly management reports.
  • Analyze issues and problems to identify trends and areas for improvement.
  • Prepare and distribute reports on open order status, placements, on-time delivery, return metrics, inventory, and buffer stock status.
Requirements
  • Knowledge of manufacturing processes, schedules, and logistics.
  • Knowledge of business issues associated with manufacturing.
  • Knowledge of customer contracts and terms.
  • Excellent customer contact, negotiation, and problem resolution skills.
  • Good presentation, database management, and computer skills.
  • Ability to enter detailed data into databases with speed and accuracy.
  • Ability to manage multiple projects and work under tight deadlines.
  • Ability to communicate effectively with internal and external customers.
Working Conditions

This role is performed in a normal office environment, requiring extended periods of sitting and sustained visual concentration on a computer monitor or numbers and other detailed data.

Education and Experience

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status.



  • Gral. Escobedo, Nuevo León, México Celestica A tiempo completo

    Job SummaryCelestica is seeking an Operations Support Analyst (Customer Service) to join our team. As a key member of our customer focus team, this role will provide critical support to our customers, ensuring seamless communication and resolution of issues.Key ResponsibilitiesAct as a liaison between customers and our team, providing timely and effective...


  • Gral. Escobedo, Nuevo León, México Celestica A tiempo completo

    Job SummaryCelestica is seeking an experienced Operations Support Analyst (Customer Service) to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving complex issues, and driving process improvements.Key ResponsibilitiesProvide timely and effective customer service to internal...


  • Gral. Escobedo, Nuevo León, México Celestica A tiempo completo

    Job SummaryCelestica is seeking a skilled Operations Support Analyst (Customer Service) to join our team. As a key member of our customer focus team, you will act as an interface between customers and our team, ensuring seamless communication and issue resolution.Key ResponsibilitiesParticipate in customer focus teams and act as an interface between...


  • Gral. Escobedo, Nuevo León, México Celestica A tiempo completo

    Job Summary:Celestica is seeking an Operations Support Analyst (Customer Service) to join our team. In this role, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key Responsibilities:Act as a liaison between customers and our internal teams to resolve issues and concerns.Monitor and review...


  • Gral. Escobedo, Nuevo León, México Celestica A tiempo completo

    Job SummaryCelestica is seeking a highly skilled Operations Support Analyst (Customer Service) to join our team. As a key member of our customer focus team, you will act as an interface between customers and our team, ensuring seamless communication and issue resolution.Key ResponsibilitiesParticipate in customer focus team meetings and collaborate with...


  • Gral. Escobedo, Nuevo León, México Celestica A tiempo completo

    Job Summary:As an Operations Support Analyst (Customer Service) at Celestica, you will play a critical role in ensuring the timely delivery of products to our customers. Your primary responsibility will be to act as an interface between customers and our internal teams, resolving issues and ensuring customer satisfaction.Key Responsibilities: Participate in...

  • Operations Manager

    hace 2 semanas


    Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    Job Summary: We are seeking a highly motivated and experienced Operations Manager to join our team in Amazon Operations. As an Operations Manager, you will be responsible for leading and developing a team of Amazon Associates in a sort center environment.Key Responsibilities:Support, mentor, and motivate your hourly workforceManage safety, quality,...

  • Operations Manager

    hace 2 meses


    Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    About the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...

  • Operations Manager

    hace 1 mes


    Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Operations Manager to join our team at Amazon. As an Operations Manager, you will be responsible for leading and managing a team of Amazon Associates in a sort center environment. Your main focus will be motivating, mentoring, and coaching your team to ensure they have the tools needed to...

  • Operations Manager

    hace 3 semanas


    Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    About the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...

  • Operations Manager

    hace 1 mes


    Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    About the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager.This role offers the opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth.As a front-line...


  • Gral. Escobedo, Nuevo León, México Celestica A tiempo completo

    **Job Summary**:Celestica is seeking a Chemical Operations Specialist to join our team. As a key member of our Operations Support group, you will be responsible for ensuring the safe and efficient operation of our chemical processes.**Key Responsibilities:**Develop and implement process improvements to reduce waste and increase efficiencyCollaborate with...


  • Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    Job Description:As an Area Manager in Amazon Operations, you will be responsible for leading and developing a team of Amazon Associates in a sort center environment.Main Responsibilities:Motivate, mentor, and coach your team to ensure high levels of safety, quality, attendance performance, and engagement.Manage safety, quality, productivity, and customer...


  • Gral. Escobedo, Nuevo León, México Celestica A tiempo completo

    Job Title: Chemical SpecialistJob Summary:Celestica is seeking a highly skilled Chemical Specialist to join our team. As a Chemical Specialist, you will be responsible for ensuring compliance with environmental, health, and safety regulations. You will work closely with our operations team to implement process improvements and ensure the quality of our...


  • Gral. Escobedo, Nuevo León, México Celestica A tiempo completo

    Production ManagerCelestica is seeking an experienced Production Manager to lead our manufacturing operations in Mexico. As a key member of our team, you will be responsible for overseeing the production process, ensuring quality and efficiency, and driving continuous improvement.Main Responsibilities:Plan, manage, and control department performance by...

  • Operations Manager

    hace 1 semana


    Gral. Escobedo, Nuevo León, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    At Amazon, we're committed to being the most customer-centric company on earth. To achieve this, we need talented and driven individuals who share our vision. As an Area Manager Jr., you will play a key role in leading our team and ensuring the smooth operation of our delivery center.The role involves managing and leading Associates and Process...


  • Gral. Escobedo, Nuevo León, México Dana Incorporated A tiempo completo

    Dana Incorporated is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.**Job Purpose:**Generate accurate and timely financial information based on generally accepted accounting principles,...

  • Program Director

    hace 3 semanas


    Gral. Escobedo, Nuevo León, México Dana Incorporated A tiempo completo

    Job PurposeAs a key member of the Dana Incorporated team, the successful candidate will be responsible for leading the development of a comprehensive program plan, ensuring timely completion and meeting all design, quality, production, financial, and milestone requirements.Key ResponsibilitiesAssemble and lead a core program team to complete the program...

  • CNC Machining Operator

    hace 3 semanas


    Gral. Escobedo, Nuevo León, México Dana Incorporated A tiempo completo

    Dana Incorporated is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies. Our company serves three primary markets: passenger vehicle, commercial truck, and off-highway equipment. We provide local product and service support through a network of nearly 100 engineering, manufacturing, and distribution...


  • Gral. Escobedo, Nuevo León, México International Trucks A tiempo completo

    The Senior HR Strategic Advisor will be instrumental in defining the workforce and cultural strategy of our organization. This role involves crafting detailed plans that align with the company's overarching goals and nurture a high-performance environment.Primary Responsibilities:Design and execute strategic HR programs that align with the organization's...