IT Support Specialist

hace 2 semanas


GuadalajaraJAAviacion Jalisco Mexico Cognizant A tiempo completo
Unlock Your Career Potential at Cognizant

We're on the hunt for talented individuals to join our team as a Service Desk Agent. As a key member of our client-facing support team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

About the Role

As a Service Desk Agent, you'll be responsible for providing timely and effective support to our clients, resolving technical issues, and escalating complex problems to senior support teams. Your strong communication skills, active listening, and ability to multitask will be essential in this role.

What We're Looking For
  • Experience working in a call center or customer service position (a plus)
  • Strong active listening and verbal communication skills
  • Ability to multitask and lead time optimally
  • Willingness to learn quickly and adapt to new technologies
Why Cognizant?

At Cognizant, we offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our commitment to human rights and sustainability sets us apart, and we're dedicated to helping our employees grow and thrive in their careers. Join us and discover a world of opportunities



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