IT Technical Support Specialist
hace 1 mes
We are seeking a highly skilled and motivated IT Technical Support Specialist to join our team at Cognizant. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients.
Key Responsibilities:- Provide timely and effective technical support to clients via various communication channels.
- Identify and resolve technical issues related to IT devices, mobility support, and network devices.
- Manage the IT asset lifecycle, including asset collection, secure storage, labeling, imaging, allocation, recovery, hygiene validation, disposal, and system updates.
- Collaborate with the team to ensure seamless delivery of support services.
- 1+ year of experience in a bilingual service desk or technical support role.
- Advanced troubleshooting and problem-solving skills for AV devices and IT devices.
- Good knowledge and experience in managing Power Shut Down maintenance activities.
- Advanced English language skills.
Cognizant is a leading IT services provider that offers a dynamic and growing environment for career growth and development. We promote an inclusive culture that values diversity and provides opportunities for career advancement. Our benefits and salary package are highly competitive, and we offer ongoing support and funding for training and development plans.
At Cognizant, we believe that our culture makes us stronger. We are committed to respecting human rights and building a better future by helping minds and the environment. We invest in people and their well-being, creating conditions for everyone to thrive.
-
IT Technical Support Specialist
hace 1 mes
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoIT Technical Support OnsiteWe are seeking a highly skilled and experienced IT Technical Support Onsite professional to join our team at Cognizant.About the RoleThis is an exciting opportunity to work as an IT Technical Support Onsite specialist, supporting one of our clients in Puebla. As a key member of our team, you will be responsible for providing...
-
IT Technical Support Onsite
hace 1 mes
Puebla, Mexico / Guadalajara,JA-Aviacion, Jalisco, Mexico, Puebla, Mexico Cognizant A tiempo completoWe´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
IT Technical Support Onsite
hace 1 mes
Puebla, Mexico / Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoWe´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
IT Support Specialist
hace 1 mes
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoJoin Cognizant's Dynamic TeamWe are seeking a talented and motivated individual to join our team as a Service Desk Agent. As a key member of our support team, you will play a vital role in providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and effective technical support to clients via phone,...
-
IT Support Specialist
hace 1 mes
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoUnlock Your Potential with CognizantWe're seeking a skilled and motivated individual to join our team as a Regional Command Center Agent. As a key member of our support team, you will play a vital role in delivering exceptional customer service and technical expertise to our clients.Key Responsibilities:Advanced troubleshooting and problem-solving skills to...
-
IT Technical Support Onsite
hace 1 mes
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoWe´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
IT Technical Support Onsite
hace 1 mes
Puebla, Puebla, Mexico Cognizant A tiempo completoCognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...
-
IT Support Specialist
hace 1 mes
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoUnlock Your Career Potential at CognizantWe're on the hunt for talented individuals to join our team as a Service Desk Agent. As a key member of our client-facing support team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleAs a Service Desk Agent, you'll be responsible for providing timely...
-
IT Technical Support Specialist
hace 1 mes
Puebla, Puebla, México Cognizant A tiempo completoJoin Cognizant's Team as an IT Technical Support OnsiteWe are seeking a highly skilled and experienced IT Technical Support Onsite to join our team at Cognizant. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key...
-
Technical Support Specialist
hace 4 semanas
Puebla, Puebla, México Exactlyit A tiempo completo**Job Summary**:We are seeking a highly skilled Technical Support Specialist to join our team at Exactlyit. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting hardware and software issues, and maintaining accurate records of support requests.**Key Responsibilities**:Provide...
-
Senior Technical Support Specialist
hace 4 meses
Mexico City Emplifi A tiempo completoJob Summary As a Senior Technical Support Specialist within our Global Support team, you will play a critical role in delivering exceptional technical support and guidance to our customers. Your responsibilities will include troubleshooting, diagnosing, and resolving customer issues, all while ensuring an outstanding level of customer satisfaction....
-
Field Services Specialist
hace 4 semanas
Guadalajara,JA-Aviacion, Jalisco, Mexico Cognizant A tiempo completoWe are seeking a highly skilled Field Services Specialist to join our team at Cognizant. As a Field Services Specialist, you will be responsible for providing exceptional technical support to our clients in an onsite capacity.Key Responsibilities:Adhere to defined processes and SLAs to ensure timely and effective issue resolution.Handle service requests and...
-
IT Technical Support Onsite
hace 1 mes
Guadalajara,JA-Aviacion, México Cognizant A tiempo completoWe´re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Machine Learning Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Elite It Recruitment A tiempo completo**Machine Learning Technical Support Specialist**We are seeking a highly skilled Machine Learning Technical Support Specialist to join our team at Elite It Recruitment. This is a permanent position based in Guadalajara, Mexico.**Job Details:****Role:** Machine Learning Technical Support Specialist**Location:** Guadalajara, Mexico (initial 3 months...
-
IT Technical Support Specialist
hace 2 días
Guadalajara, Jalisco, México NTT DATA A tiempo completoAbout the RoleNTT DATA Services is seeking a highly skilled IT Technical Support Specialist to join our team in Guadalajara, Jalisco, Mexico.We offer a competitive salary of approximately $18,000 - $22,000 per year, based on experience and qualifications, plus additional benefits.
-
Technical Support Specialist
hace 1 día
Puebla, Puebla, México Exactlyit A tiempo completoExactlyit seeks a highly skilled Technical Specialist to join our team in Puebla, Mexico.Job OverviewAs a Technical Specialist at Exactlyit, you will play a vital role in providing top-notch technical support to our clients. Your primary responsibilities will include troubleshooting hardware and software issues, providing timely solutions to end-users, and...
-
Lead Specialist IT Support
hace 3 meses
Mexico City, CDMX, Mexico Avantor Sciences A tiempo completoThe Opportunity:Avantor is looking for a dedicated and experienced IT Support Lead Specialist.IT Support Specialist will Support the planning, acquisition, installation, control, management and maintenance of the organization’s local/wide area networks, computer systems, software, peripherals, and telecommunications. Works independently under minimal...
-
IT Support Specialist
hace 2 meses
Mexico City Elastyc A tiempo completoJob Title: IT Support Specialist Location: Remote (EST Time Zones) About the Company Elastyc is dedicated to matching job seekers like you with the right opportunities. Our platform uses advanced AI technology to connect with companies actively looking to hire, ensuring that your skills and experience are aligned with the roles you're interested in. We...
-
IT Support Operations Specialist
hace 5 meses
Mexico City Lenovo A tiempo completoDescription and Requirements Lenovo seeks a IT Support Operation Specialist to play a critical role on supporting workflow systems and data management, workflow management, operations, IT process efficiency, processes recommendations & customers resolutions. Work to administer a system: user accounts passwords, resets, setting up rules, track issues,...
-
Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México Cognizant A tiempo completoWe are seeking a skilled **Technical Support Specialist** to join our team at Cognizant, one of the largest and fastest growing IT services providers worldwide.The ideal candidate will have a strong background in service request handling, IT incident categorization, initial triage, escalation, and resolution, as well as experience with access request...