Customer Experience Representative

hace 2 meses

Tijuana, Baja California, México TaskUs A tiempo completo

About TaskUs:

TaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce of highly skilled professionals.

Our Culture:

At TaskUs, we pride ourselves on our People First culture, which has enabled us to expand our workforce to over 45,000 employees globally. We have a presence in 23 locations across 12 countries, including the Philippines, India, and the United States.

What We Offer:

As a Customer Experience Representative at TaskUs, you will be part of a dynamic team that prioritizes employee well-being and offers a comprehensive benefits package. Our commitment to a People First culture is reflected in our various departments, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.

Job Responsibilities:

  • Provide world-class service to our customers in an accurate, efficient, and respectful manner on every interaction.
  • Research and resolve issues reported by customers via various channels.
  • Manage and maintain a test lab of devices to reproduce customer issues.
  • Document all information on customer interactions according to standard operating procedures.

Benefits:

  • Minor and Major medical expense insurance, plus dental, vision, and life insurance for you and your dependents.
  • Paid Birthday Leave
  • 21 days of Paid Time Off starting at your first year.
  • Food vouchers of 220 MXN weekly
  • Life insurance
  • On-site gym
  • Free Parking
  • Cafeteria Discounts
  • On-site nurse
  • On-site Wellness Center
  • School Tuition programs

Requirements:

  • Must be willing to complete assessments that include a typing test of 25+ wpm.
  • Great communication skills, written and orally.
  • Demonstrate strong abilities to work independently and as a remote team player.
  • Must be adaptable and flexible, demonstrating abilities to work with process and information changes.
  • Must be at least 18 years of age.
  • Must have at least a High school diploma or GED.
  • Must be willing to participate in a background screening.

Preferred Qualifications:

  • Experience with customer service via various channels.
  • Experience in customer service, sales, billing, collections, and technical support.

How We Partner To Protect You:

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:

In TaskUs, we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

  • Customer Service Representative

    hace 2 semanas

    Tijuana, Baja California, México Tap A tiempo completo

    **Vacante para la empresa TAP**:Our Call Center is currently looking for Customer Service Representatives to join our team.As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients over the phone.**Requirements:**Advanced English levelBasic PC SkillsExperience in Customer Service over the phoneLive...

  • Customer Service Representative

    hace 3 semanas

    Tijuana, Baja California, México Tap A tiempo completo

    **Vacante para la empresa TAP en Tijuana, Baja California**:We are seeking a skilled Customer Service Representative to join our team at the most important Contact Center in TJ.As a Customer Service Representative, you will be responsible for providing exceptional customer experiences over the phone.**Requirements:** Advanced English level Basic PC skills...

  • Customer Experience Representative

    hace 1 mes

    Tijuana, Baja California, México TaskUs A tiempo completo

    About TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by delivering exceptional customer experiences.Job SummaryWe are seeking a highly skilled Customer Experience Specialist to...

  • Customer Service Representative

    hace 2 semanas

    Tijuana, Baja California, México Prospur A tiempo completo

    Job SummaryProspur is seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will have prior customer service experience, preferably in the US market, and be able to multitask and work with multiple tools to provide excellent customer resolution.Responsibilities and DutiesAs a Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Tijuana, Baja California, México Promocall A tiempo completo

    **We are seeking a highly skilled Customer Service Representative to join our team at Promocall.**This is a full-time, contract position focused on delivering exceptional customer service with no sales or collections.As a Customer Service Representative, you will be responsible for providing timely and effective support to our customers, utilizing your...

  • Bilingual Customer Service Representative

    hace 3 semanas

    Tijuana, Baja California, México TacnaEddy Pump A tiempo completo

    Customer Service RepresentativeWe are seeking a highly motivated and skilled Customer Service Representative to join our team at Eddy Pump Corporation. As a Customer Service Representative, you will be responsible for delivering exceptional customer support and building strong relationships with our clients.Key Responsibilities:Serve as the main point of...

  • Customer Service Representative

    hace 2 semanas

    Tijuana, Baja California, México Naps Mexico A tiempo completo

    **Customer Service Representative Role Overview**The Customer Service Representative plays a critical role in bridging customers and the sales team, ensuring customer satisfaction and effective communication throughout the order process. The position requires managing customer orders, coordinating with internal teams, and ensuring timely product...

  • Customer Service Representative

    hace 1 semana

    Tijuana, Baja California, México Tap A tiempo completo

    **Representatives Wanted for Call Center in Tijuana**Tap is currently seeking talented individuals to join our team as Customer Service Representatives.As a Customer Service Representative, you will be the face of our company, interacting with customers to resolve their inquiries and concerns.The ideal candidate will possess excellent communication skills,...

  • Customer Service Representative

    hace 1 semana

    Tijuana, Baja California, México Eddy Pump Corporation A tiempo completo

    Eddy Pump Corporation is a leading engineering and manufacturing company with a global presence. We are seeking a highly skilled and motivated Customer Service Representative to join our team.Key Responsibilities:Serve as the primary point of contact for customers, handling inquiries, order processing, and resolving issues related to products or services in...

  • Customer Service Representative

    hace 1 semana

    Tijuana, Baja California, México Integon A tiempo completo

    **Customer Service Role**:We are seeking a skilled Customer Service Representative to join our team at Integon. In this role, you will be responsible for handling customer inquiries, addressing policy and billing questions, and resolving service concerns in a professional and accurate manner.**Key Responsibilities**:• Handle customer inquiries via phone,...

  • Customer Service Representative

    hace 2 semanas

    Tijuana, Baja California, México Tres R A tiempo completo

    **Customer Service Representative Opportunity****About the Role**We are seeking a passionate and dedicated Customer Service Representative to join our Bilingual Customer Service team at Tres R in Tijuana, Baja California. As a key member of our team, you will be responsible for providing exceptional service to our clients, resolving issues, and promoting our...

  • Customer Support Representative

    hace 7 días

    Tijuana, Baja California, México Taskus A tiempo completo

    Are you passionate about delivering exceptional customer experiences? At TaskUs, we're looking for a talented Customer Support Representative to join our team. As a Customer Support Representative, you will play a critical role in providing world-class service to our customers. You will be the face of our company, and your interactions will have a direct...

  • Customer Service Representative

    hace 3 semanas

    Tijuana, Baja California, México Tres R A tiempo completo

    Job Title: Customer Service RepresentativeCompany: Tres RLocation: Tijuana, Baja CaliforniaJob Type: Full-timeLanguage: SpanishAbout the Job:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Tres R in Tijuana, Baja California. As a Customer Service Representative, you will be responsible for providing...

  • Bilingual Customer Service Representative

    hace 3 semanas

    Tijuana, Baja California, México TacnaEddy Pump A tiempo completo

    About the RoleEddy Pump Corporation is a leading technology company that revolutionizes the pumping industry with innovative solutions. We are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our team.ResponsibilitiesDeliver exceptional customer support and build strong relationships with clients.Communicate...

  • Customer Support Representative

    hace 3 semanas

    Tijuana, Baja California, México TaskUs A tiempo completo

    {"h1": "Customer Support Representative", "p": "At TaskUs, we are looking for a highly skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing world-class service to our customers via phone, email, and live chat support. You will be the face of our company, and your excellent...

  • Customer Experience Team Lead

    hace 3 semanas

    Tijuana, Baja California, México Robert'S Enterprises A tiempo completo

    Customer Experience SupervisorRobert'S Enterprises is seeking a highly skilled Customer Experience Supervisor to join our team. This role will be responsible for leading a team of customer service representatives, overseeing the resolution of complex customer issues, and analyzing customer service metrics to identify areas for improvement.Key...

  • Customer Service Representative

    hace 1 semana

    Tijuana, Baja California, México Tap A tiempo completo

    **Vacante para la empresa TAP**Job SummaryWe are seeking a Customer Service Representative to join our team at TAP. As a key member of our Contact Center, you will provide exceptional customer service to our clients through phone interactions.Responsibilities- Provide timely and effective support to customers via phone- Respond to customer inquiries and...

  • Customer Service Representative

    hace 1 semana

    Tijuana, Baja California, México Tap A tiempo completo

    **Vacante para la empresa Tap en Baja California**:Our Call Center in Tijuana is seeking a skilled Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional service to our clients through the phone. You will be the face of our company and your interactions will have a direct impact on our...

  • Customer Service Representative

    hace 3 semanas

    Tijuana, Baja California, México Tap A tiempo completo

    Join TAP in Tijuana, Baja CaliforniaWe are seeking a skilled Customer Service Representative to join our team at the most important Contact Center in TJ.Key Benefits:26K Summer BonusNo experience neededFree dining service during trainingPrivate social securityAttractive monthly incomeFull training paymentBenefits over the lawShort-term growth...

  • Customer Service Representative

    hace 3 semanas

    Tijuana, Baja California, México Reclutamiento 3R A tiempo completo

    Customer Service RepresentativeBilingual agent - Customer serviceReclutamiento 3R is seeking a skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in a fast-paced call center environment.Key Responsibilities:Respond to...