Customer Service Representative
hace 4 semanas
**Transformative Customer Service Role**
At Genpact, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for processing payments, resolving incidents, and providing exceptional customer experiences.
**Key Responsibilities:**
- Process payments and resolve customer inquiries in a timely and professional manner.
- Follow up on incidents from reporting to successful closure, documenting ticket status and following up as needed.
- Register all cases, inquiries, and calls in our tracking tool.
**Requirements:**
- Previous experience in customer service.
- Schedule availability to cover 24/7 process.
- Be a team player with a problem-solving attitude.
**What We Offer:**
- A competitive salary of $12,000.00 per month.
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
**How to Apply:**
Apply now and take the first step towards a transformative customer service career with Genpact.
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