Customer Service Ambassador
hace 3 semanas
At Flex, we're committed to delivering exceptional customer experiences that drive business growth and success. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.
Reporting to the Supply Chain Manager, you'll be responsible for communicating with customers, resolving inquiries, and providing solutions that meet their needs. Your exceptional communication skills, attention to detail, and ability to work under pressure will make you an asset to our team.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Maintain accurate records of customer interactions and resolve issues efficiently
- Collaborate with internal teams to resolve complex customer issues
- Provide excellent customer service, ensuring a positive experience for every customer interaction
Requirements:
- BA/BS or equivalent work experience
- Experience in a similar position
- Internal and external customer service attitude
- Fluent in English
- Experience with Shipping Coordination and administration of purchase orders
- Microsoft Office management
What We Offer:
- Competitive Salary
- Life & Medical insurance
- Christmas Bonus
- Food Coupons
- Saving Fund
- Life Insurance
Join our team and be part of a dynamic and innovative company that values diversity and inclusion. Apply now and take the first step towards a rewarding career with Flex
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