Global Carrier Development Specialist
hace 1 mes
We are seeking a skilled professional to fill the role of Global Carrier Development Specialist at Nepanoa. This position involves establishing and nurturing relationships with new carriers, as well as evaluating and improving existing partnerships.
Key Responsibilities:
- Sourcing and qualifying new cross-border and intra-Mexico carriers
- Developing and analyzing Key Performance Indicators (KPIs) to assess carrier performance and providing recommendations for improvement to internal stakeholders
- Collaborating with operations teams to maintain and enhance service levels and implement new carrier initiatives
- Assisting with onboarding new carriers
- Traveling up to 75% for carrier meetings and trade shows
- Handling carrier disputes, accounting needs, and freight claims as necessary
- Researching market trends to suggest process efficiencies that improve internal and external customer relationships
- Maintaining regular touchpoints with carriers to ensure service levels meet and exceed expectations
- Monitoring capacity for our customers, addressing any issues, and notifying stakeholders of industry changes
Requirements:
- 5+ years of experience in Mexico carrier development or sales
- Fluency in Spanish and English
- Strong negotiation skills
- Ability to travel up to 75% to source and meet with regional carriers within Mexico
- Excellent verbal and written communication skills
- MS Suite skills - Outlook, Word, Excel
- Experience in a fast-paced environment with rapid and ever-changing priorities
- Valid visitor visa (B1/B2)
Benefits:
- Fully remote work arrangement
- Competitive salary range: $60,000 - $90,000 per year, depending on experience
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Nepanoa:
Nepanoa is a leading provider of innovative logistics solutions. We value collaboration, innovation, and customer satisfaction. As a Global Carrier Development Specialist, you will play a vital role in shaping our carrier network and driving business success.
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