Global Operations Support Associate Professional

hace 2 meses


Xico, México Citi A tiempo completo

Citi es una empresa líder en servicios financieros que busca un Ops Support Associate 2 para proporcionar apoyo de operaciones. Este rol es ideal para aquellos con experiencia en atención al cliente, resolución de problemas y análisis de datos.

**Salario:** El salario estimado para este puesto es entre $60,000 y $80,000 anuales.

**Descripción del trabajo:** El Ops Support Associate 2 trabajará en estrecha colaboración con el equipo de operaciones core para proporcionar soporte de operaciones, incluyendo la mantenimiento de registros, almacenamiento y recuperación de registros, mantenimiento de cuentas, creación de imágenes y apertura de cuentas. También servirá como enlace entre el personal de operaciones, gerentes de relación, gerentes de proyectos, custodios y clientes.

**Responsabilidades:

1. Identificar, analizar y resolver problemas clave de la área asignada y entregar documentos de respaldo a las áreas correspondientes.
2. Asistir con la gestión de varios informes, incluyendo informes de negocios, informe mensual de operaciones y puntuación de negocio, y proporcionar comunicación constante y clara sobre políticas locales y procesos.
3. Ayudar en la ejecución y monitoreo de procesos y datos, asegurando eficiencia y satisfacción del cliente.
4. Organizar, desarrollar y mantener plantillas de continuidad de negocio, planificación de resolución y revisión de negocios.
5. Monitorear requisitos relacionados con la conformidad con políticas corporativas.
6. Implementar acciones correctivas derivadas de revisiones de MCA y otras entidades de control.

**Habilidades y cualificaciones:**

1. Experiencia relevante de 2-5 años.
2. Dominio de Microsoft Office.
3. Habilidad para trabajar en un entorno rápido y cambiante.
4. Capacidad para analizar datos y resolver problemas.
5. Proven habilidad organizativa y de gestión de tiempo.

**Beneficios:*

El Citi ofrece una variedad de beneficios a nuestros empleados, incluyendo seguros de salud, planes de jubilación y oportunidades de desarrollo profesional.

**Otros:**
Citi es una empresa igualitaria que ofrece oportunidades de carrera sin importar la raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido.



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