Senior Operations Support Professional
hace 3 semanas
Citi seeks a Senior Operations Support Professional to provide day-to-day operations support to the business, ensuring seamless execution of our operations infrastructure and processes.
Key Responsibilities:- Conducts financial, statistical, and operational studies utilizing analytical skills and knowledge of data analysis tools and methodologies.
- Performs feasibility analysis for significant process changes and partners with business teams to develop process improvements and solutions that enhance operational workflow efficiency.
- Resolves complex issues using professional judgment, discretion, and business expertise.
- Provides informal guidance and training to new and lower-level team members as needed.
- Operates with minimal direct supervision, exercising independence of judgment and autonomy.
- Serves as Subject Matter Expert (SME) to senior stakeholders and/or other team members.
- 2-5 years of relevant experience in operations support or related field.
- Proficient in Microsoft Office Suite.
- High level knowledge of industry standards and practices.
- Able to work unsupervised and adjust priorities quickly as circumstances dictate.
- Demonstrates clear and concise written and verbal communication skills.
- Self-motivated and detail-oriented individual with strong organizational skills.
- Proven problem-solving and decision-making skills.
The estimated salary range for this role is $60,000 - $80,000 per year, depending on experience.
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