Senior Operations Support Professional

hace 3 semanas


Xico, México Citi A tiempo completo

Citi seeks a Senior Operations Support Professional to provide day-to-day operations support to the business, ensuring seamless execution of our operations infrastructure and processes.

Key Responsibilities:
  • Conducts financial, statistical, and operational studies utilizing analytical skills and knowledge of data analysis tools and methodologies.
  • Performs feasibility analysis for significant process changes and partners with business teams to develop process improvements and solutions that enhance operational workflow efficiency.
  • Resolves complex issues using professional judgment, discretion, and business expertise.
  • Provides informal guidance and training to new and lower-level team members as needed.
  • Operates with minimal direct supervision, exercising independence of judgment and autonomy.
  • Serves as Subject Matter Expert (SME) to senior stakeholders and/or other team members.
Requirements:
  • 2-5 years of relevant experience in operations support or related field.
  • Proficient in Microsoft Office Suite.
  • High level knowledge of industry standards and practices.
  • Able to work unsupervised and adjust priorities quickly as circumstances dictate.
  • Demonstrates clear and concise written and verbal communication skills.
  • Self-motivated and detail-oriented individual with strong organizational skills.
  • Proven problem-solving and decision-making skills.
Compensation:

The estimated salary range for this role is $60,000 - $80,000 per year, depending on experience.



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