Operations Support Professional

hace 3 semanas


Xico, México Citi A tiempo completo
Job Overview

We are seeking a highly motivated and detail-oriented Operations Support Associate 2 to join our team at Citi. In this role, you will play a critical part in providing day-to-day operations support services, including record maintenance, account management, and data analysis.

Responsibilities:
  • Identify, analyze, and resolve key issues related to assigned areas and deliver supporting documents to relevant teams.
  • Assist with the management of various reports, including business reporting, monthly operating reports, and business scorecards, while maintaining clear communication regarding local policies and processes.
  • Collaborate in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction.
  • Organize, develop, and maintain Continuity of Business, Resolution planning, and Business Review Templates.
  • Monitor requirements related to compliance with Corporate Policies.
  • Implement corrective actions derived from MCA reviews and other control entities.
Requirements:
  • 2-5 years of relevant experience in operations or a related field.
  • Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
  • Excellent written and verbal communication skills, with the ability to work effectively in a fast-paced environment.
  • Strong analytical skills, with the ability to solve problems and make sound decisions.
  • Proven organizational and time management skills.
Education:

Bachelor's degree or equivalent experience.

Salary:

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications.

Citi offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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