Udemy Senior Project Coordinator Cx Systems And Business Operations Professional
hace 1 mes
As a Senior Project Coordinator at Udemy, you will play a key role in overseeing projects that support the Zendesk Administration (Tech Ops) and Business Analytics functions within the Global Customer Operations department.
Key Responsibilities:
- Coordinate and structure workflows for the Zendesk Administration (Tech Ops) and Business Analytics functions, ensuring alignment with broader organizational goals.
- Serve as an Agile Project Manager/Scrum Master, supporting the Tech Ops team in facilitating Agile processes and assisting with the definition and prioritization of tasks.
- Partner with the Business Analyst to identify needs, refine processes, and develop workflows that enhance efficiency and alignment with business priorities.
Requirements:
- 4-5 years of experience in project coordination, preferably within technical operations or analytics environments.
- Strong knowledge of Agile methodologies, with hands-on experience facilitating Scrum cycles and using tools like Jira and Confluence.
- Excellent communication skills to collaborate with technical and non-technical team members, ensuring clarity and alignment.
Estimated Salary: $80,000 - $110,000 per year
We offer a competitive salary, benefits package, and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for project management, we encourage you to apply.
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