Account Management Director

hace 4 semanas


Reynosa, Tamaulipas, México Factorial HR A tiempo completo

Hello

At Factorial, we are looking for a high-performing Account Management Team Lead for the Italian Market to join our CX team . This role reports directly to the Director of Account Management and collaborates with other Area Managers to develop and implement upselling, retention, satisfaction, and renovation plans for our existing clients. We are seeking a results-driven professional who can contribute innovative ideas that drive business impact.

Key Responsibilities:

  • Help achieve the goals of NDR.
  • Strategically hire top talent for the team.
  • Ensure the KPIs of the team are consistently met.
  • Continuously analyze data to identify opportunities for process improvement.

Requirements:

  • Proven experience in leadership roles, 2 years experience
  • Sales, upselling, or cross-selling experience
  • Retention and customer relationship management
  • Exceptional analytical and problem-solving skills
  • Exceptional interpersonal and communication skills
  • Fluent in both English and Italian
  • Able to thrive in a dynamic environment and prioritize multiple responsibilities.
  • Able to manage and prioritize multiple responsibilities.

Benefits:
We care about our people and offer a range of benefits to support their well-being and growth.

  • A high-growth, multicultural, and friendly work environment
  • Healthy lifestyle options through Gympass
  • Cobee for expense savings
  • Language classes through Yolk Academy
  • On-site breakfast and organic fruit
  • Nora and Apetit discounts
  • Free coffee and tea

About Factorial

Factorial is a fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows , centralize people data, and make informed business decisions. We currently serve thousands of customers worldwide across various industries and have built a diverse team of over 900 people across our offices in Barcelona, Brazil, Mexico, and the US.

Our Values:

  • We own it : We take responsibility for every project. We make decisions, not excuses.
  • We learn and teach : We're dedicated to learning something new every day and sharing it.
  • We partner : Every decision is a team decision. We trust each other.
  • We grow fast : We act fast. We think that the worst mistake is not learning from them.
Want to learn more about us? Check our website

  • Reynosa, Tamaulipas, México Factorial HR A tiempo completo

    Hello At Factorial, we are looking for a Customer Experience Manager to join our CX team . You will report directly to the Director of Account Management and will work hand in hand with the other Area Managers to work on upselling, retention, satisfaction, and renovation plan for our existing clients. We are looking for a person who wants to get involved...


  • Reynosa, Tamaulipas, México Johnson Controls, Inc. A tiempo completo

    OverviewWe are seeking a highly experienced and skilled Supply Chain Management Director to join our team at Johnson Controls, Inc. As a key member of our organization, you will play a critical role in overseeing the logistics and supply chain operations for our company.Job SummaryThe Supply Chain Management Director will be responsible for supervising...


  • Reynosa, Tamaulipas, México Factorial Hr A tiempo completo

    Overview">We are Factorial Hr, a fast-growing company founded in 2016. Our mission is to help SMEs automate HR workflows and make better business decisions.Job Description:">The Account Management Director will report directly to the Director of Account Management and work with other Area Managers to achieve business goals. This includes successfully hiring...


  • Reynosa, Tamaulipas, México Bbb Industries Llc A tiempo completo

    Job SummaryThe Warehouse Operations Director will be responsible for overseeing the development, training, and post-auditing of Standard Operating Procedures across all facilities. This role requires strong communication skills to engage with employees and drive financial performance metrics against budget.Key Responsibilities• Participate in and support...


  • Reynosa, Tamaulipas, México Rhian_Convatec A tiempo completo

    Site Quality Director PositionWe are seeking a seasoned professional to join our team as Site Quality Director at Rhian_Convatec. This leadership role is pivotal in ensuring the delivery of high-quality medical products, aligning with our company's commitment to excellence.The successful candidate will have a strong background in quality management, with...


  • Reynosa, Tamaulipas, México Schneider Electric Gruppe A tiempo completo

    PCBA Business Unit Leader RoleWe are seeking a highly skilled and experienced Offer Lifecycle Management Professional to lead our PCBA Business Unit. This role involves overseeing the entire offer lifecycle, from conception to delivery.About the Role:Lead backlog prioritization and sprint planning to ensure timely project deliveryCoordinate plant resource...


  • Reynosa, Tamaulipas, México Landis+Gyr A tiempo completo

    Job DescriptionWe are seeking a highly skilled Industrial Operations Director to oversee the maintenance department in our Reynosa, Mexico location. This is a critical role that requires a proven leader with a strong background in maintenance and management.About Landis+GyrLandis+Gyr is a leading global provider of integrated energy management solutions. We...


  • Reynosa, Tamaulipas, México BorgWarner A tiempo completo

    About the RoleAs a seasoned Strategic Program Director, you will play a pivotal role in driving business success at BorgWarner. Reporting to the organization's leadership, you will be responsible for overseeing the development and execution of comprehensive program management strategies.This strategic position demands exceptional leadership skills, as you...


  • Reynosa, Tamaulipas, México Factorial HR A tiempo completo

    Job Title: Product Director of FinanceAbout the Role:We are seeking an experienced Product Director of Finance to lead the development and execution of our finance domain roadmap. As a key member of our team, you will be responsible for building and owning the financial products that drive our business forward.Key Responsibilities:Financial Product...


  • Reynosa, Tamaulipas, México Schneider Electric Gruppe A tiempo completo

    Company OverviewSchneider Electric Gruppe is a leading global player in the energy management and automation industry. With a strong presence in various regions, we are committed to delivering innovative solutions that shape the future of energy.About the RoleWe are seeking an exceptional Senior Offer Manufacturing Director to lead our PCBA Business Unit. As...

  • HR Director

    hace 2 semanas


    Reynosa, Tamaulipas, México Vertiv A tiempo completo

    As a key member of the Vertiv team, you will play a pivotal role in maximizing the strategic use of human resources to drive business success. This is an exceptional opportunity for an experienced HR professional to lead and coordinate Human Resource management activities.We are seeking an accomplished HR Director to join our organization. In this critical...

  • Supply Chain Director

    hace 2 semanas


    Reynosa, Tamaulipas, México Eaton A tiempo completo

    About the RoleEaton, a leading global power management company, is seeking an experienced Supply Chain Director to lead all buying and planning responsibilities in support of assigned value stream products for the Reynosa Filtration plant.Key ResponsibilitiesLead and facilitate all buying and planning responsibilities within assigned value streamProvide...


  • Reynosa, Tamaulipas, México Optima Organizational Solutions A tiempo completo

    Optima Organizational Solutions is seeking a highly skilled Plant Controller to oversee financial operations at one of our manufacturing facilities in Reynosa, Tamps.**Estimated Salary: $80,000 - $120,000 per year**, based on industry standards and cost of living in the area.**Job Description:Key Responsibilities:Manage the functions of Cost Accounting,...

  • Global Quality Director

    hace 4 semanas


    Reynosa, Tamaulipas, México Rhian_Convatec A tiempo completo

    Rhian_Convatec is a global medical products and technologies company, committed to improving the lives of individuals around the world. As a pioneer in trusted medical solutions, we strive for excellence in our advanced wound care, ostomy care, continence care, and infusion care products.Our organization operates with a strong focus on innovation, aiming to...


  • Reynosa, Tamaulipas, México Schneider Electric A tiempo completo

    About Schneider ElectricSchneider Electric is a leading global company in the field of energy management and automation. Our mission is to make energy safe, reliable, and efficient.Job SummaryWe are seeking an experienced Senior Offer Manufacturing Director to lead our Offer Lifecycle Management team. As a key member of our organization, you will be...

  • Regional Sales Director

    hace 2 semanas


    Reynosa, Tamaulipas, México Michael Page A tiempo completo

    **Company Overview:** Our client, a leading intelligent risk management service provider based in China, is seeking an experienced Country Manager to oversee operations in Mexico.**Estimated Salary Range:** $80,000 - $120,000 per year**Job Description:** As a Country Manager, you will be responsible for managing regional sales KPIs and leading sales for the...


  • Reynosa, Tamaulipas, México HITACHI ENERGY USA INC A tiempo completo

    Job Summary:We are seeking a highly experienced Manufacturing Operations Director to join our team at HITACHI ENERGY USA INC. in Reynosa, Mexico.About the Role:This is a senior leadership position responsible for overseeing all aspects of manufacturing operations, ensuring efficient and cost-effective production results that meet order demand,...


  • Reynosa, Tamaulipas, México nVent A tiempo completo

    We are seeking an experienced Manufacturing Operations Director to join our team at nVent. In this role, you will be responsible for overseeing the development and implementation of manufacturing strategies that drive business growth and profitability.About nVentnVent is a leading global provider of electrical connection and protection solutions. With a...


  • Reynosa, Tamaulipas, México Landis+Gyr Ag A tiempo completo

    Landis+Gyr Ag is a leading global provider of integrated energy management solutions. Our innovative portfolio of software, services, and intelligent sensor technology enables utilities and consumers to reduce energy consumption. With sales of USD 1.5 billion in FY 2021, Landis+Gyr employs around 6,500 talented people across five continents.About the...


  • Reynosa, Tamaulipas, México HITACHI ENERGY MEXICO, S.A. DE C.V. A tiempo completo

    **Job Summary:**HITACHI ENERGY MEXICO, S.A. DE C.V. seeks an experienced Quality Assurance Director to lead our Quality Management System and ensure compliance with regulatory, customer, and industry requirements.About the Role:This is a senior-level position responsible for developing, maintaining, and managing a Quality Assurance Organization that drives...