Aerie Sales Associate

hace 3 semanas


Monterrey, Nuevo León, México AEO A tiempo completo
Job Title: Sales Associate

The Sales Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Associate, you will be the face of our brand, providing personalized service and ensuring our customers leave the store feeling valued and satisfied.

Responsibilities:
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Drive sales growth by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
  • Maintain a thorough knowledge of our products and services, including features, benefits, and pricing.
  • Work collaboratively with the sales team to achieve sales goals and objectives.
  • Ensure the store environment is safe and presentable for employees and customers, maintaining company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom.
  • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
  • Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind.
Requirements:
  • Previous retail experience preferred.
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
  • Demonstrated collaborative skills and ability to work well within a team.
  • Ability to receive feedback and take action when appropriate.
  • Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
  • Available to work a flexible schedule to include evenings, weekends and holidays.
  • Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
What We Offer:

AEO is committed to providing a positive and inclusive work environment, offering competitive compensation and benefits, and opportunities for professional growth and development.


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