Aerie Sales Associate
hace 3 semanas
The Sales Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Associate, you will be the face of our brand, providing personalized service and ensuring our customers leave the store feeling valued and satisfied.
Responsibilities:- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Drive sales growth by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
- Maintain a thorough knowledge of our products and services, including features, benefits, and pricing.
- Work collaboratively with the sales team to achieve sales goals and objectives.
- Ensure the store environment is safe and presentable for employees and customers, maintaining company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom.
- Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
- Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind.
- Previous retail experience preferred.
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
- Demonstrated collaborative skills and ability to work well within a team.
- Ability to receive feedback and take action when appropriate.
- Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
- Available to work a flexible schedule to include evenings, weekends and holidays.
- Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
AEO is committed to providing a positive and inclusive work environment, offering competitive compensation and benefits, and opportunities for professional growth and development.
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