Implementation Manager

hace 2 semanas


Ciudad de México, Ciudad de México BlueOptima group A tiempo completo
Job Title: Implementation Manager

We are seeking an experienced Implementation Manager to oversee the onboarding process of new clients onto BlueOptima. The ideal candidate will have a strong background in client management and technical onboarding.



Key Responsibilities:


  • Client Onboarding: Directly manage the onboarding of new clients, planning the overall timeline and setting expectations.
  • Technical Support: Support clients in installation and configuration of the BlueOptima platform.
  • Delivery Consistency: Ensure consistency in delivery, reducing the onboarding time and enabling account stability.
  • Customer Experience: Manage and improve customer experience during the onboarding phase.
  • Training and Onboarding: Train and onboard system administrators to independently manage the system.
  • Feature Rollout: Support the rollout of new features from the engineering function.


Qualifications:


  • Client Management: Experience working directly with clients, preferably in an administrative setting.
  • Problem-Solving: Detail-oriented and proactive problem-solver.
  • Drive and Motivation: Drive and motivation to succeed.
  • Communication and Presentation: Strong communication and presentation skills.
  • Goal-Driven: Goal-driven attitude and desire to deliver client solutions in an enterprise setting.
  • Time Management: Good time-management and organisation to balance workload across multiple clients.


Why Work with Us:


  • Culture and Growth: Global team with a creative, innovative and welcoming mindset.
  • Rapid Career Growth: Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
  • Freedom to Succeed: Freedom to create your own success story in a high performance environment.
  • Training and Development: Training programs and Personal Development Plans for each employee.
  • Benefits: 25 vacation days (from day one) + 7 extra bank holidays.
  • Benefits: Savings Fund (5% contributions from Employer and 5% from Employee).
  • Benefits: Major medical insurance, Vision and Dental (Extended to spouse and children).
  • Benefits: 12 Weeks Paid Maternity and Paternity Leave.
  • Benefits: Work from Home Equipment allowance.
  • Benefits: Flexible Work from Home policy - 2 days home p/w.
  • Benefits: Flexible Work from Long Distance - 4 weeks a year.


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