Technical Implementation Specialist
hace 4 semanas
Join Specright Inc. as a Technical Implementation Specialist and be part of our Customer Success Team. In this role, you will be responsible for managing customer and product implementation configuration, including Specright and Salesforce. You will work closely with the Director of Implementation and Implementation Engineering Manager to ensure successful project execution.
Key Responsibilities:
- Define and document solution design, user stories, and requirements inclusive of configuration, custom development, and data migration.
- Work with the Solution Data Architect and Project Manager to define a scope and deliverables for a successful implementation.
- Consult with customers on best practices to support business transformation and process optimization as part of a Specright implementation.
- Configure objects, layouts, and workflows in Specright with Salesforce admin functions.
- Assist with data imports, quality checks, and verification of client data.
Requirements:
- 3+ years of experience in manufacturing or tech industries.
- SaaS, Consumer Goods, Food & Beverage, Packaging, or Supply Chain experience required.
- Salesforce knowledge preferred but not required.
- Excellent communication, interpersonal, email, and organizational skills.
- Attention to detail and high accountability.
About Specright:
Specright offers cloud-based software (SaaS) for specification data management to Fortune 1000 companies with complex needs. Our customers typically manage thousands to 10s of thousands of product SKUs. We believe that access to accurate specification data, plus the intelligence to make data-driven decisions, is critical in today's operating environment.
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