Technical Implementation Specialist
hace 7 días
Specright is seeking a highly skilled Technical Implementation Specialist to join our Customer Success Team. In this role, you will be responsible for managing customer and product implementation configuration, including Specright and Salesforce. You will work closely with the Director of Implementation and Implementation Engineering Manager to ensure successful project execution.
Key Responsibilities:
- Define and document solution design, user stories, and requirements for customer solutions.
- Work with the Solution Data Architect and Project Manager to define scope and deliverables for successful implementation.
- Consult with customers on best practices for business transformation and process optimization.
- Configure objects, layouts, and workflows in Specright with Salesforce admin functions.
- Assist with data imports, quality checks, and verification of client data.
Requirements:
- 3+ years of experience in manufacturing or tech industries.
- SaaS, Consumer Goods, Food & Beverage, Packaging, or Supply Chain experience required.
- Salesforce knowledge preferred but not required.
- Excellent communication, interpersonal, email, and organizational skills.
About Specright:
Specright offers cloud-based software for specification data management to Fortune 1000 companies with complex needs. Our customers rely on us to help them access accurate specification data and make data-driven decisions.
As a Technical Implementation Specialist at Specright, you will have the opportunity to work with well-known companies like Dow Chemical, Johnson & Johnson, and Flowers Foods. Our team is passionate about innovation and collaboration, and we promote an open and flat organization with an emphasis on sharing ideas and information.
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