Digital Content Moderator Coordinator
hace 6 días
Overview:
TikTok is the leading platform for short-form mobile video, inspiring creativity and bringing joy to users worldwide. Our mission aligns with our values of innovation, inclusivity, and community building.
Role Description:
We are seeking a highly skilled Digital Content Moderator Coordinator to join our Trust & Safety team. As a key member, you will play a critical role in ensuring the quality and safety of content on our platform. Your responsibilities will include conducting quality assessments, data analysis, and providing feedback to ensure consistency in moderation policies and processes.
Key Responsibilities:
- Conduct root cause data analysis and summary to identify trends and areas for improvement
- Provide QA reports to the content quality centre team members and act as liaison to ensure consistent quality measurements
- Work closely with Local Operations and Safety teams to escalate policy-related questions, issues, and solutions
- Develop and deliver coaching and calibration sessions to Content Moderation teams to ensure operational policies and processes are applied consistently
Requirements:
To be successful in this role, you should possess:
- Experience in TnQ related areas or Quality Assurance roles
- Availability to work full-time and based in Mexico City
- Attention to detail and ability to use data analysis to identify trends
- Advanced English skills and mandatory Excel knowledge
What We Offer:
At TikTok, we value our employees' unique perspectives and experiences. We offer a dynamic and inclusive work environment where creativity thrives. Our competitive salary package includes an estimated $45,000 - $60,000 per annum, commensurate with experience.
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