Tech Service Specialist Vi: Mechanical Expert

hace 2 semanas


Monterrey, Nuevo León, México The Manitowoc Company A tiempo completo

Company Overview: The Manitowoc Company, a leading provider of crane solutions, seeks a skilled Technical Service Specialist VI to join its team.

Estimated Salary: $65,000 - $90,000 per annum, depending on location and experience.

Job Description:

The ideal candidate will have expertise in warranty claims management, service key performance indicators (KPIs), billing customers, and document control. Additionally, they will be responsible for coordinating warranty jobs execution, updating market metrics, preparing monthly reports, and analyzing service productivity.

Key Responsibilities:

  • Manage warranty claims efficiently
  • Monitor and analyze service KPIs
  • Billing customers and managing documents
  • Coordinate warranty job execution
  • Update market metrics and prepare monthly reports

Required Skills and Qualifications:

To succeed in this role, candidates must possess a Bachelor's degree in a relevant field and 1-3 years of experience in a similar position. They should also be proficient in Microsoft Office, particularly Excel, PowerPoint, and Word. Strong communication, continuous improvement, adaptability, self-motivation, planning, organization, teamwork, customer focus, and service attitude are essential qualities for the successful candidate.



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