Customer Service Expert
hace 1 mes
At Uline, we're committed to delivering exceptional customer experiences that exceed expectations.
We're currently seeking a Customer Service Representative to join our team in Monterrey, Mexico. This role offers an exciting opportunity to work with a dynamic team, deliver world-class service, and contribute to the company's continued growth.
As a Customer Service Representative, you'll be responsible for:
- Processing customer orders and inquiries in a collaborative call center environment using cutting-edge technology.
- Providing expert guidance to customers navigating Uline's website and online ordering platform.
- Becoming a product and solutions expert, equipped to answer questions quickly and confidently.
To succeed in this role, you'll need:
- A high school diploma or equivalent (a bachelor's degree is preferred).
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.
- Fluency in both English and Spanish, including verbal and written communication skills.
In return, you can expect:
- Complete insurance coverage, including medical, dental, vision, and life insurance, as well as wellness programs.
- A savings fund with employer matching.
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