Customer Service and Sales Associate
hace 1 semana
**About the Role**
We're looking for a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community, you will be responsible for providing exceptional customer service and support to our members, ensuring they have a seamless and productive experience in our workspace.
**Key Responsibilities**
- Provide top-notch customer service and support to members, responding to their queries and resolving issues in a timely and professional manner.
- Work closely with members to understand their needs and preferences, tailoring our services to meet their requirements.
- Manage and maintain the community space, ensuring it is clean, organized, and welcoming to members.
- Collaborate with the Community Manager to plan and execute events, promotions, and activities that enhance the member experience.
- Develop and maintain strong relationships with members, building trust and loyalty through exceptional service and support.
**Requirements**
- 1+ year of customer service experience, preferably in a fast-paced and dynamic environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with members.
- Proactive and flexible, with a willingness to adapt to changing circumstances and priorities.
- Basic IT skills, including proficiency in Microsoft Office and other productivity tools.
- B1 or higher level of English communication skills.
**What We Offer**
As a Community Associate, you will enjoy a competitive total compensation package, including a generous paid time off plan, paid company holidays, and a quarterly bonus plan program. You will also have access to training and development opportunities, aligned with a bright and inspiring work environment.
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