Strategic Channels Innovation Manager

hace 1 mes


Xico, México Hsbc A tiempo completo
Job Title:

Strategic Channels Innovation Manager

About the Role:

We are seeking an experienced Strategic Channels Innovation Manager to join our team in Wealth and Personal Banking Mexico. As a key member of our organization, you will play a crucial role in envisioning and designing new and effective ways to serve our customers in Mexico.

Key Responsibilities:
  • Develop a deep understanding of the financial services ecosystem, including trends and opportunities.
  • D deliver innovation initiatives that generate business and customer value.
  • Define innovation roadmaps according to outcomes and OKRs.
  • Ensure innovation strategies have an execution plan and tangible impact for the Wealth and Personal Banking business.
  • Nurture ideas and solutions to existing customer problems.
  • Connect with leading fintech and providers to stay informed about new developments.
Requirements:
  • Solid experience (at least 2 years) in digital and/or project management and agile methodologies.
  • Fluent in Spanish and English.
  • Strong influencing skills and stakeholder management skills with ability to influence both internal and external business partners across complex matrix organizations.
  • Good understanding of emerging and innovative technologies.
  • Accountable, analytical, data-driven, willing to make judgment calls, and a problem solver.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
Benefits:
  • A competitive salary between $80,000 - $120,000 per year, based on qualifications and experience.
  • The opportunity to work with a global bank and contribute to the success of our organization.


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