Fintech Operations Supervisor

hace 3 días


Xico, México Una Financial A tiempo completo

We're looking for a skilled Operations Supervisor to oversee and support a multidisciplinary team at Una Financial. The ideal candidate will have experience in supervisory positions in a call center environment within the financial sector or Fintech companies.


The successful candidate will have a strong understanding of verification, collection, and customer service processes. Proficiency in call management systems and CRM is also required.


We offer a great multicultural working environment, benefits above legal requirements, and growth opportunities.


**Key Responsibilities:**



  • Oversee and support a multidisciplinary team
  • Ensure excellence in collection management, quality customer service, and operational efficiency
  • Proficiency in call management systems and CRM
  • 2 years of experience in supervisory positions in a call center environment

**Preferred Qualifications:**



  • Experience in payday loans
  • Bachelor's degree in any field
  • English proficiency

**Salary:** $25,000.00 - $30,000.00 per month


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