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Director of Rooms

hace 2 meses

Veracruz, Veracruz-Llave, México Marriott International, Inc A tiempo completo

Job Summary:

We are seeking a highly skilled and experienced Director of Rooms to join our team at The St. Regis Punta Mita Resort. As a key member of our hotel's leadership team, you will be responsible for overseeing the day-to-day operations of our rooms division, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities:

  • Develop and implement strategies to improve guest satisfaction and loyalty
  • Manage and motivate a team of room attendants, housekeeping staff, and other departments as needed
  • Monitor and control room inventory, including linens, amenities, and equipment
  • Collaborate with the front office team to ensure seamless check-in and check-out processes
  • Conduct regular room inspections to ensure high standards of cleanliness and maintenance
  • Analyze and report on room revenue and occupancy trends to inform business decisions

Requirements:

  • Minimum 5 years of experience in hotel operations, preferably in a leadership role
  • Proven track record of success in improving guest satisfaction and driving revenue growth
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills