Digital Transformation Lead
hace 1 mes
This is an exciting opportunity to join Takeda as a Digital Transformation Lead, focusing on Life Sciences. In this role, you will lead the design, development, and implementation of digital solutions that drive business growth and customer satisfaction.
Key Responsibilities- Develop and manage a global backlog to prioritize product enhancements, ensuring alignment with business needs and strategic imperatives.
- Oversee the day-to-day operation of Loyalty CRM, Health Cloud, and Clinical CRM, including platforms and services, to ensure reliability and security.
- Socialize changes to existing and new capabilities, tools, components, and consumption models to stakeholders, driving adoption and satisfaction.
- Partner with global and regional stakeholders to understand business strategy and design solutions aligned to business needs.
- 7+ years of experience implementing CRM solutions at an enterprise level in a regulated environment.
- Strong understanding of CRM processes, flows covering different personas - Medical, Commercial, Market Access, Ethics, and Compliance.
- Experience working with Salesforce CRM, Heroku, Data Cloud, Marketing Cloud.
- Excellent communication and interpersonal skills, with the ability to engage with all levels of the organization.
- A competitive salary of $120,000-$180,000 per annum, based on location and experience.
- The opportunity to work in a dynamic and innovative company, driving digital transformation in the life sciences industry.
- A collaborative and supportive team environment, with opportunities for professional growth and development.
MEX - Santa Fe
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