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Parts and Service Performance Zone Expert
hace 2 meses
**Key Responsibilities**
- Drive retail parts sales and service lane growth
- Optimize service capacity and throughput for same-day repair
- Recruit and retain top technicians
- Accelerate recall completion and support service NPS initiatives
- Develop and execute model e parts and service growth strategies
- Conduct service assessments and sustain improvements
- Analyze vin visits and service share data
- Identify service leads and predict repair intelligence
- Support ford protect and accessories sales
- Collaborate with retail group management and dealer principals
- Strong communication and leadership skills required
**Requirements**
- Bachelor's degree in marketing, finance, or business
- Field dealer contact experience preferred
- Knowledge of dealership operations and financial statements
- 2+ years of experience in sales-related roles
- Strong English language proficiency
**Competencies**
- Strong interpersonal and leadership skills
- Ability to work independently and with ambiguity
- Experience with microsoft office suite
- Ability to manage deadlines and timelines
- Field dealer relationship experience
- Extraordinary teamwork and customer service mindset
