Order Fulfillment Coordinator

hace 5 días


Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo
Job Summary

We are seeking an experienced Order Fulfillment Coordinator to join our team at Johnson Controls.

About the Role

This is a key position responsible for ensuring timely delivery of products and services to customers. As an Order Fulfillment Coordinator, you will work closely with internal teams, including Sales, Manufacturing, Product Management, Marketing, Accounting, and Logistics, to resolve order issues and improve customer satisfaction.

Key Responsibilities
  • Coordinate domestic trucking companies on deliveries to customers.
  • Maintain accurate information in IBS (Integrated Business System) to support field offices.
  • Expedite receipt of customer purchase orders when stock units are required by multiple offices.
  • Monitor orders and expedites factories to prevent delays.
  • Work with sales to resolve order problems identified by contract engineering or factory order edit departments.
Requirements

To be successful in this role, you should have:

  • A minimum of 5 years servicing internal or external customers.
  • An Associate's or Bachelor's degree in a relevant discipline or equivalent experience.
  • Excellent communication and organizational skills.
  • Ability to work effectively in a high-volume, fast-paced environment.
Estimated Salary

$65,000 - $80,000 per year, depending on location and experience.

About Johnson Controls

Johnson Controls is a global leader in building automation and energy efficiency solutions. We are committed to providing innovative products and services that help our customers achieve their goals.



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