Senior Technical Support Specialist

hace 2 semanas


Juárez, Chihuahua, México Nasdaq A tiempo completo

Job Summary

Nasdaq is seeking a highly skilled Senior Support Analyst to provide exceptional customer service and technical support to our clients. The ideal candidate will have a strong background in customer service, technical support, and problem-solving.

Key Responsibilities

  • Provide timely and effective technical support to customers via phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain knowledge of AxiomSL products and services.
  • Stay up-to-date with industry trends and best practices in customer service and technical support.

Requirements

  • Bachelor's degree required and comparable experience.
  • At least 3 years of experience in customer service and technical support.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

About Nasdaq

Nasdaq is a leading global provider of financial information and technology solutions. We are committed to delivering exceptional customer service and support to our clients.


  • Technical Specialist

    hace 1 semana


    Juárez, Chihuahua, México Cronoshare A tiempo completo

    Job SummaryWe are seeking a Technical Specialist to join our team at {company}.As a Technical Specialist, you will be responsible for providing technical support and guidance to our employees.Main ResponsibilitiesProvide technical support and guidance to employeesDevelop and maintain technical documentationCollaborate with cross-functional teams to identify...


  • Juárez, Chihuahua, México Cognizant A tiempo completo

    Unlock Your Career PotentialWe're seeking a talented individual to join our team as a Site Technical Support Specialist at Cognizant. As a key member of our client support team, you will play a vital role in ensuring the smooth operation of our clients' technical infrastructure.Key Responsibilities:Advanced troubleshooting and problem-solving capabilities...


  • Juárez, Chihuahua, México Cognizant A tiempo completo

    We are seeking a skilled IT Technical Support Specialist to join our team at Cognizant. This is an exciting opportunity to work with our clients as an IT Technical Support Onsite, supporting their IT needs and ensuring seamless service delivery.Key Responsibilities:Adhere to defined SLAs and KPIs, detecting and resolving IT incidents, and handling service...


  • Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    Job SummaryWe are seeking a highly skilled Production Support Technician Senior to join our team at Johnson & Johnson in Ciudad Juarez. This individual will be responsible for maintaining and repairing production equipment, ensuring compliance with Good Manufacturing Practices (GMPs), and providing technical support to operators and group leaders.Duties and...

  • IT Support Specialist

    hace 3 semanas


    Juárez, Chihuahua, México Aptiv Plc A tiempo completo

    **Job Summary**:Aptiv Plc is seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical assistance to our IT team and support various activities, including order tracking, reporting, and project management.**Key Responsibilities**:- Provide technical support to the IT team...


  • Juárez, Chihuahua, México Flex Ltd A tiempo completo

    At Flex Ltd, we're looking for a skilled Senior Technical Specialist to join our team. In this role, you'll be responsible for troubleshooting and repairing complex mechanical and electrical assemblies used in equipment at the component level.Key Responsibilities:Troubleshoots and repairs complex mechanical and electrical assemblies used in equipment at the...


  • Juárez, Chihuahua, México National Instruments A tiempo completo

    Key Responsibilities- Resolve technical issues for customers across all account tiers.- Escalate complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction.- Report design, reliability, or maintenance issues or bugs to R&D that arise during single incident support interactions.- Identify new sales...


  • Juárez, Chihuahua, México Ecolab A tiempo completo

    Job Summary:We are seeking a skilled and dedicated Customer Support Specialist to provide technical support to our current customers. The ideal candidate will be able to troubleshoot and resolve basic service support challenges in a safe and efficient manner.Key Responsibilities:Provide technical support to customers via phone, email, or...

  • IT Support Specialist

    hace 7 días


    Juárez, Chihuahua, México WernerCo A tiempo completo

    About the JobJob SummaryWernerCo is seeking a skilled IT Support Specialist to join our team. As a key member of our technical operations team, you will play a vital role in providing technical assistance and support to our employees.Key Responsibilities- Provide technical support for software applications, including MS Office 365, Prisma, and E1.- Assist...

  • ICT Technical Specialist

    hace 2 semanas


    Juárez, Chihuahua, México Stoneridge A tiempo completo

    At Stoneridge, we're committed to delivering innovative products and systems that address a need, exceed our customers' expectations, and motivate our team. We're seeking a skilled ICT Technical Specialist to join our team, contributing to the continuous improvement of our testing processes and efficiency.**Job Summary**As an ICT Technical Specialist, you...


  • Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    Job Title: Senior Production Support TechnicianAt Johnson & Johnson, we are seeking a skilled Senior Production Support Technician to join our team. As a key member of our production support team, you will be responsible for maintaining and repairing production equipment, ensuring seamless operation of our manufacturing processes.Perform complex maintenance...


  • Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    Transforming Healthcare TogetherAt Johnson & Johnson, we are committed to delivering innovative solutions that improve the lives of patients and consumers worldwide. As a Senior Production Support Technician, you will play a critical role in maintaining and optimizing our production processes to ensure the highest quality products.Key...

  • MES Specialist II

    hace 1 semana


    Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    MES Specialist II - Job DescriptionOverviewJohnson & Johnson is seeking a highly skilled MES Specialist II to join their team in Ciudad Juárez. This is a challenging role that requires a strong understanding of manufacturing systems and technical expertise.Key ResponsibilitiesRepresent the MES team to change request ownersSupport shopfloor control teams...


  • Juárez, Chihuahua, México Harman International A tiempo completo

    Job Summary: We are seeking a skilled Manufacturing Operations Support Specialist to join our team at Harman International. About the Role: As a Manufacturing Operations Support Specialist, you will provide critical support to our launch engineer in process validation and review material, tooling, and production line availability. You will also ensure parts...

  • IT Support Specialist

    hace 3 semanas


    Juárez, Chihuahua, México Milestone A tiempo completo

    OverviewMilestone Technologies is seeking a skilled IT Support Specialist to join our Help Desk Operations team. As a Help Desk Technician, you will provide technical support and education to internal users, ensuring they have the tools and resources needed to succeed. You will work closely with our team to resolve complex technical issues, provide excellent...


  • Juárez, Chihuahua, México Cummins A tiempo completo

    At Cummins, we are seeking a highly skilled Senior Metrology and Quality Specialist to join our team. The ideal candidate will have a strong background in metrology and quality assurance, with experience in developing and implementing testing procedures, as well as programming and operating Measurement and Test Equipment (M&TE).The selected candidate will be...

  • Tech Support Specialist

    hace 3 semanas


    Juárez, Chihuahua, México Cognizant A tiempo completo

    Unlock Your Career PotentialWe are seeking a highly skilled and motivated Tech Support Specialist to join our team at Cognizant. As a key member of our IT team, you will be responsible for providing exceptional technical support to our clients.Main Responsibilities:Adhere to defined processes and SLAs/KPIsEvent detection, categorization, and closureService...


  • Juárez, Chihuahua, México Johnson & Johnson A tiempo completo

    At Johnson & Johnson, we are committed to transforming the history of health in humanity. To achieve this goal, we are seeking a skilled Senior Operations Specialist to join our team in Juarez.The ideal candidate will be responsible for maintaining, setting up, and repairing production equipment, ensuring that all nonplanned maintenance work is performed in...


  • Juárez, Chihuahua, México Cardinal Health A tiempo completo

    Quality Assurance Role at Cardinal HealthCardinal Health is seeking a Senior Quality Assurance Specialist to execute quality programs, policies, and procedures in a particular area of specialty. The ideal candidate will have a strong understanding of quality assurance concepts and technical capabilities, with 2-4 years of experience in industry and quality...

  • Senior Technical Leader

    hace 3 semanas


    Juárez, Chihuahua, México BizLink A tiempo completo

    Job Title: Senior Technical LeaderCompany: BizLinkLocation: North America - Mexico - JuarezJob Summary:We are seeking a highly skilled Senior Technical Leader to join our team at BizLink. As a key member of our operations team, you will be responsible for leading the implementation of new technologies and processes to improve production efficiency and...