Global IT Service Management Specialist
hace 4 semanas
Assess and prioritize incidents based on impact and urgency.
Diagnose and resolve incidents efficiently, escalating when necessary.
Communicate incident status and resolution timelines to stakeholders.
Prepare and distribute incident reports, including root cause analysis and corrective actions.
Conduct post-incident reviews to identify lessons learned and areas for improvement.
Technical RequirementsProficiency in ERP systems, Epicor is an asset.
Strong problem-solving and troubleshooting skills.
Excellent communication and organizational skills.
CompetenciesStrong communicator and team player.
Critical thinking and evaluation skills.
Ability to work in a virtual setting.
", "lang_code": "en-US"}-
Order Management Specialist
hace 1 mes
Ciudad Apodaca, Nuevo León, México Abb Schweiz Ag A tiempo completoOrder Management SpecialistAt ABB Schweiz AG, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.Your Role...
-
IT Support Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Corning A tiempo completoJob SummaryCorning is seeking an IT Technician to provide technical support and maintenance to our manufacturing systems and network infrastructure. The successful candidate will be responsible for troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing excellent customer service to our team members.Key...
-
Order Management Specialist
hace 22 horas
Ciudad Apodaca, Nuevo León, México Abb A tiempo completo**Order Management Specialist**At ABB, we are seeking a highly skilled Order Management Specialist to join our team. As an Order Management Specialist, you will play a critical role in ensuring that our customers receive the highest level of service quality, operational efficiency, and customer satisfaction.**Key Responsibilities:**Deliver effective...
-
IT Support Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Corning A tiempo completoJob SummaryWe are seeking a highly skilled IT Technician to join our team at Corning. As an IT Technician, you will be responsible for providing technical support and maintenance to our network and desktop systems.Key ResponsibilitiesProvide technical support and maintenance to network and desktop systems.Install, configure, and troubleshoot hardware and...
-
Order Management Specialist
hace 3 días
Ciudad Apodaca, Nuevo León, México Abb A tiempo completoAbout the Role:A challenging opportunity has arisen for an Order Management Specialist to join our team at ABB. As a key member of our global team, you will play a vital role in driving diversity and inclusion across all dimensions, while contributing to the transformation of society and industry.Your Responsibilities:Deliver exceptional customer support by...
-
Order Management Specialist
hace 1 mes
Ciudad Apodaca, Nuevo León, México Abb Schweiz Ag A tiempo completoJob SummaryAbb Schweiz Ag is seeking a highly skilled Order Management Specialist - Customer Service Representative to join our ELECTRIFICATION team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the timely and accurate resolution of customer issues.Key ResponsibilitiesProvide internal and...
-
IT Support Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Corning A tiempo completoJob SummaryWe are seeking a highly skilled IT Technician to join our team at Corning's MTA Plant. As an IT Technician, you will be responsible for providing technical support, installation, and maintenance of network and general support using desktop technology. You will work closely with IT service delivery, project management, and functional/business...
-
Order Management Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México ABB A tiempo completoAbout the RoleWe are seeking a highly skilled Order Management Specialist to join our ELECTRIFICATION team at ABB. As a key member of our team, you will be responsible for providing exceptional customer service, technical support, and order-related assistance to our internal and external customers.Key ResponsibilitiesEnsure the resolution of customer issues,...
-
IT Support Specialist
hace 1 semana
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoJohnson Controls is a global leader in technology and multi-industrial solutions, serving customers in over 150 countries. Our 130,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure that work together to deliver smart cities and communities.Job Scope & PurposeThis position performs IT Field Operations...
-
IT Support Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Corning Inc. A tiempo completoJob SummaryWe are seeking a highly skilled IT Technician to join our team at Corning Inc. in Monterrey. As an IT Technician, you will be responsible for providing technical support and maintenance to our network and desktop systems.Key ResponsibilitiesProvide technical support and maintenance to network and desktop systemsInstall, configure, and troubleshoot...
-
IT Support Specialist
hace 1 mes
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoAbout Johnson ControlsJohnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the...
-
Global Management Trainee Program
hace 2 semanas
Ciudad Apodaca, Nuevo León, México Hunter Douglas A tiempo completoUnlock Your Potential with Hunter DouglasHunter Douglas is a world-leading manufacturer of window coverings and architectural products, with a rich history of innovation and excellence. We're seeking talented individuals to join our Global Management Trainee Program, a comprehensive 10-month leadership development experience that will equip you with the...
-
IT Support Specialist
hace 1 semana
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoJohnson Controls is a global leader in technology and multi-industrial solutions, serving customers in over 150 countries. Our 130,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure that work together to deliver smart cities and communities. Our commitment to sustainability dates back to 1885, with the...
-
IT Support Specialist
hace 2 semanas
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoJohnson Controls is a global leader in technology and multi-industrial solutions, serving customers in over 150 countries. Our 130,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure that work together to deliver smart cities and communities. Our commitment to sustainability dates back to 1885, with the...
-
Global Management Trainee Program
hace 23 horas
Ciudad Apodaca, Nuevo León, México Hunter Douglas A tiempo completoUnlock Your Potential with Hunter DouglasAt Hunter Douglas, we're committed to fostering a culture of innovation, excellence, and growth. Our Global Management Trainee Program is designed to equip talented individuals with the skills, knowledge, and experience needed to succeed in a dynamic and rapidly evolving industry.Program OverviewThe 10-month...
-
Inventory Management Specialist
hace 22 horas
Ciudad Apodaca, Nuevo León, México Schneider Electric Gruppe A tiempo completoJob Description - Inventory Control SpecialistSchneider Electric Gruppe has an opportunity for an Inventory Control Specialist in our Apodaca Monterrey 4 location. This role is part of a manufacturing site that strives to be on the leading edge of technology to drive continuous improvement.Key Responsibilities:Conduct regular cycle counts of inventory to...
-
Order Management Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México ABB Schweiz AG A tiempo completoAbout the RoleWe are seeking a highly skilled Order Management Specialist to join our team at ABB Schweiz AG. As a key member of our ELECTRIFICATION team, you will be responsible for providing exceptional customer service, technical support, and order-related assistance to our internal and external customers.Your primary focus will be on ensuring the...
-
Global Supply Chain Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Ceva Logistics A tiempo completo{"title": "Global Supply Chain Specialist", "content": "Unlock Your Potential in Global LogisticsCeva Logistics is a leading global supply chain solutions provider, connecting people, products, and providers worldwide. As a Global Supply Chain Specialist, you will be part of a dynamic team that values imagination, encourages boldness, and exemplarity, and is...
-
IT Field Operations Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Johnson Controls International A tiempo completoJob SummaryThis position performs the IT Field Operations Support (IT-FOS) function commensurate with the experience level consisting of the installation, change, repair, and disposal of hardware and software of PC's. Also, this position executes the IT-FOS function including installs, changes and disposal of servers and voice and data network communication...
-
Order Management Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoJob SummaryWe are seeking a highly skilled Order Management Specialist to join our team at Johnson Controls. As a key member of our operations team, you will be responsible for managing customer orders from start to finish, ensuring timely and accurate delivery of products and services.Key ResponsibilitiesCommunicate with factories and branches/agents to...