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Operations Support Associate 2
hace 2 meses
The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging, and the opening of accounts in coordination with the Operations - Core Team.
Key Responsibilities- Identify, analyze, and solve key issues of assigned areas and deliver supporting documents to corresponding areas.
- Assist with the management of various reports, including business reporting, monthly operating report, and business scorecard, and provide constant and clear communication regarding local policies and processes.
- Assist in the execution and monitoring of processes and data, ensuring efficiency and client satisfaction.
- Organize, develop, and maintain Continuity of Business, Resolution planning, and Business Review Templates.
- Monitor requirements related to compliance with Corporate Policies.
- Monitor and implement corrective actions derived from MCA reviews and other control entities.
- 2-5 years of relevant experience.
- Proficient in Microsoft Office.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Ability to work in a fast-paced and changing environment.
- Ability to analyze data and solve problems.
- Proven organizational and time management skills.
Bachelor's degree/University degree or equivalent experience.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
