Customer Service Ambassador
hace 2 días
Airport Operations Role
We are seeking a skilled and customer-focused individual to join our Airport Operations team at Cancun International Airport in Mexico. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and efficient travel experience.
Key Responsibilities:
- Staff the ticket counter, boarding gates, and baggage service areas, providing assistance and support to passengers.
- Prepare tickets, determine fares, and route passengers to meet their travel needs.
- Maintain a professional appearance and adhere to United's standards for uniform and dress.
- Communicate effectively with passengers, colleagues, and management to ensure seamless operations.
- Work in a fast-paced environment, lifting and maneuvering heavy baggage as needed.
- Stand and walk throughout the work shift, providing excellent customer service to passengers.
Requirements:
- Fluent in English and Spanish (written and spoken).
- High School Diploma/GED or equivalent school leaving certificate.
- Must be at least 18 years of age.
- Must be legally authorized to work in Mexico for any employer without sponsorship.
- Successful completion of interview required to meet job qualification.
- Reliable, punctual attendance is an essential function of the position.
Preferred Qualifications:
- Previous airline, travel, or hospitality work experience.
- Bachelor's degree.
United Airlines Inc. is an Equal Opportunity Employer.
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