Freight Claims Resolution Specialist
hace 3 semanas
As a Freight Claims Resolution Specialist with Uber Freight, you will play a vital role in supporting our team responsible for resolving Over, Short, and Damage (OS&D) issues. Your primary focus will be on providing top-tier service to carriers and customers, ensuring timely resolutions of OS&D incidents.
Key Responsibilities:- Process time-sensitive customer and carrier-facing work related to OS&D issues
- Utilize multiple systems, including MyEZClaim, transportation management system, carrier websites, and SAP, to resolve incidents efficiently
- Analyze OS&D activities to identify trends and propose ideas for cost containment or reduction of OS&D occurrences
We are seeking an individual with excellent English language skills, both verbal and written, who holds a Bachelor's degree and has 1-2 years of experience in OSD, logistics, or customer service.
The ideal candidate should possess strong problem-solving skills, be able to work effectively in a fast-paced environment, and demonstrate a commitment to delivering exceptional customer service.
Compensation and BenefitsThe estimated annual salary for this position is around $55,000-$65,000, depending on location and qualifications. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.
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Freight Claims Resolution Specialist
hace 2 meses
Monterrey, Nuevo León, México Uber Freight A tiempo completoThis role is part of our Freight OS&D team at Uber Freight, responsible for resolving issues related to over, short, and damage claims. The successful candidate will provide top-tier service to carriers and customers by processing claims in a timely manner.Key responsibilities include:- Processing time-sensitive claims using multiple systems, such as...
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Freight Operations Specialist
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Freight Claims Coordinator
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Customer Support Specialist II
hace 2 meses
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