Luxury Boutique Team Lead Position
hace 3 días
We are seeking a highly skilled and experienced Luxury Boutique Team Lead to join our team at Montblanc. This is an exciting opportunity for a passionate individual who is looking to drive business growth, develop teams, and deliver exceptional customer experiences.
Job Description:In this leadership role, you will be responsible for leading your team to achieve outstanding results, driving sales growth, and delivering exceptional customer experiences. You will lead by example, inspire your team, and empower them to take ownership of their work. Your primary focus will be on building strong relationships with customers, understanding their needs, and delivering personalized experiences that exceed their expectations.
Key Responsibilities:- Team Leadership: Lead a high-performing team, provide guidance, support, and development opportunities to ensure they have the skills and knowledge to succeed.
- Customer Experience: Focus on delivering exceptional customer experiences, build strong relationships, and understand customer needs to drive sales growth and loyalty.
- Sales Growth: Develop and execute strategies to drive sales growth, increase revenue, and meet or exceed business targets.
- Operations Management: Oversee daily operations, manage stock levels, and maintain a high level of store presentation to ensure a positive customer experience.
- People Development: Identify talent, develop, and coach team members to improve performance and drive career progression.
- Leadership Experience: Proven leadership experience in a retail environment, with a track record of achieving sales growth and developing high-performing teams.
- Customer Service: Excellent customer service skills, with the ability to build strong relationships and deliver personalized experiences.
- Business Acumen: Strong business acumen, with the ability to analyze data, identify trends, and develop strategies to drive sales growth.
- Communication Skills: Excellent communication skills, with the ability to inspire and motivate teams, and effectively communicate with customers and stakeholders.
We offer a competitive salary of $120,000 - $150,000 per year, based on experience, plus benefits and a bonus structure. If you are a motivated and ambitious individual who is looking to take your career to the next level, we encourage you to apply for this exciting opportunity.
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